Hotel Sales Office Manager in Bristol

On behalf of our client, JLH are searching for a talented Sales Office Manager to join their team in Bristol .
You will be responsible for the efficient running of the Sales Office, together with the ability to coach and develop the Reservation and Events Sales Team.
Maximise all sales opportunities and convert enquiries into confirmed bookings, be responsible for forecasting, reporting and all aspects of financials that come with the role.
Manage high standards of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with office procedures.
Demonstrate excellent leadership skills with a hands-on approach and lead-by-example work style to motivate, train and develop your team.
The use of Hotel systems to include Opera and Delphi, previous experienced desired but not essential.
What our client is looking for from you:
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Excellent standards
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Ability to work various shift patterns including weekends
Eye for detail, ensuring exceptional customer experiences all the time
They offer employees excellent opportunities to grow and develop within the hotel brand.
To apply please send an up to date CV and more information will be provided upon successful application.

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