At a Glance
- Tasks: Support clients through the claims process and negotiate settlements.
- Company: Established independent insurance broker with a commitment to quality service.
- Benefits: 25 days holiday, health services, income protection, and professional support.
- Other info: Great opportunities for personal growth and teamwork.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Experience in motor and property claims with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
James Hallam is an established and respected independent insurance broker, providing specialist advice and tailored insurance solutions to business and individuals across the UK. We pride ourselves on long-term client relationships, technical expertise, commitment to delivering high quality, personal service and our culture.
We are seeking a professional and proactive Claims Executive to join our claims team in Glasgow. This role is pivotal in supporting clients through the claims process, ensuring claims are handled efficiently, fairly and with the highest level of service.
Key Responsibilities
- To effectively and pro-actively administer and negotiate claims settlements on behalf of clients.
- Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with insurers.
- Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries.
- Develop and maintain good relations with our partner insurers & suppliers.
- Create and maintain accurate records and files including both hard copy and I.T. system records as appropriate and in line with Claims Procedures Manual.
- To perform an integral part of the Group sharing knowledge and experience wherever possible.
- Attend meetings where required with clients, loss adjusters and insurers.
- Handling all types of general insurance related claims, such as Motor Fleet, Commercial Combined, Motor Traders Combined, Combined Liabilities including Construction & C.A.R., Retailers / Office packages, Commercial Property Owners, Professional Indemnity, Directors & Officers / Trustees Liability, Commercial Legal Expenses, Marine Transit, Engineering including Computer, All Risks.
Your Profile
- Experience dealing with motor and property claims is required.
- High standard of integrity and organisational skills with an ability to work to deadlines on your own and as part of a team, supporting, assisting and co-operating with colleagues at all times.
- The ability to form and sustain relationships with colleagues at all levels.
- Excellent interpersonal and communication skills.
- Customer-centric approach recognising significance and importance of customer needs.
What We Offer
- 25 days holiday
- Additional Holiday Purchase Scheme
- 24 Hour GP Service
- Income Protection Insurance
- Death in Service
- Anniversary Recognition
- CII Membership/Support
- Terry Berry Membership
Claims Executive in Milton employer: James Hallam
James Hallam is an excellent employer that values integrity and professionalism, offering a supportive work culture where employees can thrive. With a focus on employee growth, the company provides ongoing training and development opportunities, ensuring that team members are well-equipped to excel in their roles. Located across the UK, the firm fosters strong relationships within the community, making it a rewarding place to work for those seeking meaningful contributions in the insurance sector.
