At a Glance
- Tasks: Support clients through the claims process and negotiate settlements.
- Company: James Hallam, a respected independent insurance broker in the UK.
- Benefits: 25 days holiday, health services, income protection, and anniversary recognition.
- Other info: Opportunity for professional growth and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Experience in insurance claims and strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
James Hallam is an established and respected independent insurance broker, providing specialist advice and tailored insurance solutions to business and individuals across the UK. We pride ourselves on long-term client relationships, technical expertise, commitment to delivering high quality, personal service and our culture.
We are seeking a professional and proactive Claims Executive to join our claims team in Ipswich. This role is pivotal in supporting clients through the claims process, ensuring claims are handled efficiently, fairly and with the highest level of service.
Key Responsibilities- To effectively and pro-actively administer and negotiate claims settlements on behalf of clients.
- Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with insurers.
- Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries.
- Develop and maintain good relations with our partner insurers & suppliers.
- Create and maintain accurate records and files including both hard copy and I.T. system records as appropriate and in line with Claims Procedures Manual.
- To perform an integral part of the Group sharing knowledge and experience wherever possible.
- Handling all types of general insurance related claims, such as Motor Fleet, Commercial Combined, Motor Traders Combined, Combined Liabilities including Construction & C.A.R., Retailers / Office packages, Commercial Property Owners, Professional Indemnity, Directors & Officers / Trustees Liability, Commercial Legal Expenses, Marine Transit, Engineering including Computer, All Risks.
- Experience dealing with Professional Indemnity, Property and Liability claims desired.
- High standard of integrity and organisational skills with an ability to work to deadlines on your own and as part of a team, supporting, assisting and co-operating with colleagues at all times.
- The ability to form and sustain relationships with colleagues at all levels.
- Excellent interpersonal and communication skills.
- Customer-centric approach recognising significance and importance of customer needs.
- 25 days holiday
- Additional Holiday Purchase Scheme
- 24 Hour GP Service
- Income Protection Insurance
- Death in Service
- Anniversary Recognition
- CII Membership/Support
- Terry Berry Membership
Claims Executive in Ipswich employer: James Hallam
At James Hallam, we are committed to fostering a supportive and dynamic work environment in Ipswich, where our Claims Executives can thrive. We offer a comprehensive benefits package, including 25 days of holiday, income protection insurance, and professional development support, ensuring our employees have the resources they need for both personal and career growth. Our culture prioritises collaboration and client satisfaction, making us an excellent employer for those seeking meaningful and rewarding work in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Executive in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at James Hallam. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your claims knowledge. Familiarise yourself with common claims processes and be ready to discuss how you’d handle specific scenarios. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your customer-centric approach! During interviews, share examples of how you've gone above and beyond for clients in the past. This will highlight your commitment to delivering high-quality service, which is key for us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at James Hallam.
We think you need these skills to ace Claims Executive in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Executive role. Highlight relevant experience, especially in handling claims and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at James Hallam and how you can contribute to our client-focused approach. Keep it professional but let your personality show!
Showcase Your Communication Skills:As a Claims Executive, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past experiences, we want to see that you can connect with clients and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Hallam
✨Know Your Claims Inside Out
Make sure you brush up on the different types of claims you'll be dealing with, especially Professional Indemnity and Liability claims. Familiarise yourself with the claims process and be ready to discuss how you would handle various scenarios.
✨Showcase Your Negotiation Skills
Since negotiating settlements is a key part of the role, prepare examples from your past experiences where you've successfully negotiated outcomes. Highlight your ability to maintain good relationships with insurers while advocating for clients.
✨Demonstrate Your Customer-Centric Approach
Be ready to talk about how you prioritise customer needs in your work. Share specific instances where you've gone above and beyond to ensure client satisfaction, as this aligns perfectly with the company's values.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their experiences at James Hallam. This shows your interest in the company culture and helps you build a connection.
