At a Glance
- Tasks: Lead and motivate your team to deliver exceptional customer service.
- Company: Join a community-focused SPAR store with a commitment to growth.
- Benefits: Enjoy a 20% staff discount, loyalty pay, and comprehensive training opportunities.
- Other info: Flexible hours and excellent career development support available.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Enthusiastic, self-motivated, and customer-focused individuals are encouraged to apply.
About Us
Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve. We’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.
Contract Details
- Contract Type: Temporary / Part Time
- Hours of Work: 16 hours per week
About the Role
Our Supervisors are a key part of managing our stores and leading our teams. We’re looking for people who can create an environment where colleagues are supported, motivated, and able to perform at their best.
Responsibilities
- Leading and motivating your team to deliver outstanding customer service
- Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
- Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
- Updating and maintaining store audits and administrative procedures
Qualifications
- Be enthusiastic, committed, and self-motivated
- Have experience delegating tasks and motivating a team
- Be customer-focused, remaining helpful and friendly in all situations
- Have a flexible approach to working hours
Benefits
We believe in rewarding our colleagues. That’s why when you join us, you’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.
- Loyalty Pay – Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
- 20% Staff Discount – Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
- Pension & Life Insurance – You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
- Learning & Development – Whether you're looking to build your career or gain new skills, our in‑house team will support you with fully funded, accredited training and industry-recognised qualifications.
- Grocery Aid Support – Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.
Please note, if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
SPAR Hylton Road - Store Supervisor in Sunderland employer: James Hall
James Hall & Co. Ltd. is an exceptional employer, offering a supportive and dynamic work environment at our modern head office and distribution centre in Preston. With over 150 years of service, we prioritise employee well-being through generous benefits such as 30 days of annual leave, health and wellbeing initiatives, and opportunities for professional development, all while fostering a culture of loyalty and community among our 4000 colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land SPAR Hylton Road - Store Supervisor in Sunderland
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace SPAR Hylton Road - Store Supervisor in Sunderland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to James Hall:Don’t forget to personalise your application for James Hall! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at James Hall
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that James Hall offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at James Hall and contribute positively during your temporary stint.
