At a Glance
- Tasks: Provide excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores across northern England.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for apprenticeships and training.
- Why this job: Be part of a supportive team that values your growth and community impact.
- Qualifications: No experience needed; just bring your passion for customer service and reliability.
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
Role overview
SPAR Retail Assistant
Contract Type: Permanent
Hours of work:16 – 24 hours per week
Location:SPAR Sedbergh, Station Road, Sedbergh, Cumbria, LA10 5DL
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Hereβs What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award β You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional Β£0.55 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training β We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount β We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development β We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR Sedbergh - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SPAR Sedbergh - Retail Assistant
β¨Tip Number 1
Familiarise yourself with SPAR's values and customer service approach. Understanding what makes their shopping experience unique will help you connect with the team during your interview.
β¨Tip Number 2
Show enthusiasm for working in a community-focused environment. Highlight any previous experience in customer service or teamwork, as this aligns well with the role of a Retail Assistant.
β¨Tip Number 3
Prepare to discuss how you would handle specific customer scenarios. Being able to demonstrate your problem-solving skills and ability to provide excellent service will set you apart.
β¨Tip Number 4
Express your interest in the development opportunities available, such as apprenticeships and training. This shows that you are committed to growing within the company and adds value to your application.
We think you need these skills to ace SPAR Sedbergh - Retail Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or retail. Use clear headings, bullet points, and ensure it is easy to read. Highlight any previous roles where you maximised sales or provided excellent customer service.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at SPAR Sedbergh specifically and how you can contribute to their team. Be sure to include examples of your reliability and passion for customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at James Hall
β¨Show Your Passion for Customer Service
As a Retail Assistant, your primary role will be to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous jobs or volunteer work.
β¨Demonstrate Reliability and Hard Work
The company values reliability and hard work. Highlight any experiences where youβve shown commitment, whether through punctuality, meeting deadlines, or taking on extra responsibilities.
β¨Familiarise Yourself with the Company
Research SPAR and G&E Murgatroyd before the interview. Understand their values, community involvement, and what makes them unique. This knowledge will help you answer questions more effectively and show your genuine interest.
β¨Prepare for Common Retail Scenarios
Think about common retail situations you might face, such as handling difficult customers or managing stock levels. Prepare responses that demonstrate your problem-solving skills and ability to stay calm under pressure.