At a Glance
- Tasks: Provide excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores across northern England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Why this job: Be part of a supportive team that values your growth and community impact.
- Qualifications: No experience needed; just bring your passion for customer service and reliability!
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
Role overview
SPAR Ryhope Road- Retail Assistant
Contract Type: Permanent
Hours of work: 18 hours per week
Location: SPAR Ryhope Road, SPAR Service Station, Ryhope Road, Sunderland, Tyne&Wear, SR2 7SZ
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Hereβs What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award β You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional Β£0.55 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training β We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount β We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development β We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR Ryhope Road - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SPAR Ryhope Road - Retail Assistant
β¨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you connect with the company's mission during your interview, showing that you're genuinely interested in being part of their team.
β¨Tip Number 2
Prepare to discuss your customer service experiences, even if they are from non-retail settings. Highlighting your ability to engage with customers and provide excellent service will demonstrate your suitability for the Retail Assistant role.
β¨Tip Number 3
Show enthusiasm for learning and development opportunities. Mentioning your willingness to take on apprenticeships or further training can set you apart as a candidate who is eager to grow within the company.
β¨Tip Number 4
Be ready to discuss how you would handle specific retail scenarios, such as managing stock levels or dealing with difficult customers. This will showcase your problem-solving skills and readiness for the challenges of the role.
We think you need these skills to ace SPAR Ryhope Road - Retail Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and include any specific achievements that demonstrate your ability to maximise sales and provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at SPAR. Mention any previous retail experience and how you can contribute to the team. Be sure to convey your reliability and willingness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at James Hall
β¨Show Your Passion for Customer Service
As a Retail Assistant, your primary role is to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous experiences outside of retail.
β¨Demonstrate Reliability and Hard Work
The company values reliability and hard work. Highlight any experiences where youβve shown commitment, whether through punctuality, teamwork, or taking on extra responsibilities. This will show that you align with their values.
β¨Familiarise Yourself with the Company
Research SPAR and G&E Murgatroyd before your interview. Understand their mission, values, and the services they offer. This knowledge will help you answer questions more effectively and demonstrate your genuine interest in the role.
β¨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for development. This shows that youβre engaged and serious about your potential future with the company.