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For Companies At a Glance
- Tasks: Lead a team in providing excellent customer service and preparing delicious deli products.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores in the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact on customer experience.
- Qualifications: Reliability, enthusiasm, and some experience in team leadership are essential; food experience is not required.
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
The predicted salary is between 24000 - 33600 £ per year.
Role overview
SPAR Ryhope Road- Deli Supervisor
Contract Type: Permanent
Hours of work: 39 hours per week
Location: SPAR Ryhope Road, SPAR Service Station, Ryhope Road, Sunderland, Tyne&Wear, SR2 7SZ
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our Clayton Park Delis are an integral part of our offering to customers. We provide over the counter service with products
including cream cakes, pies, samosas and made to order sandwiches, salads & toasties.
More About the Role
As a Deli Assistant, you will be at the forefront of providing amazing customer service and delicious food! You will prepare and
produce a range of ready-made items as well as made to order products. You will have the opportunity to work with an amazing team
and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
* Build relationships with our customers through excellent service and product knowledge
* Preparing and baking our wonderfully tasty range of products
* Making sure our products are readily available for our customers
* Adhering to food safety requirements including allergens, labelling and audits
* Ensuring the cleanliness and sanitisation of all equipment and machinery
* Leading and motivating your team to deliver outstanding customer service.
* Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are
maintained.
* Taking responsibility for the updating and maintaining of store audits and administration procedures.
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if you haven’t worked with food before. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
* Be enthusiastic, committed and self-motivated.
* Have some experience of delegating tasks and motivating a team.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.65 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
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SPAR Ryhope Road - Deli Supervisor employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Ryhope Road - Deli Supervisor
✨Tip Number 1
Familiarise yourself with the products offered at SPAR Ryhope Road, especially the deli items like cream cakes and made-to-order sandwiches. This knowledge will help you engage with customers and demonstrate your passion for the role during the interview.
✨Tip Number 2
Showcase your customer service skills by sharing examples from previous experiences where you went above and beyond for a customer. This will highlight your commitment to providing excellent service, which is crucial for the Deli Supervisor position.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of specific instances where you successfully delegated tasks or led a team to achieve a goal, as this will be key in demonstrating your suitability for the supervisory role.
✨Tip Number 4
Research food safety regulations and hygiene practices relevant to the deli environment. Being knowledgeable about these topics will not only impress your interviewers but also show that you take the responsibilities of the role seriously.
We think you need these skills to ace SPAR Ryhope Road - Deli Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Deli Supervisor position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, food preparation, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service or led a team in the past, and explain why you are passionate about working in a deli environment.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at James Hall
✨Show Your Passion for Customer Service
As a Deli Supervisor, you'll be at the forefront of customer interaction. Make sure to express your enthusiasm for providing excellent service and share any relevant experiences where you've gone above and beyond for customers.
✨Demonstrate Team Leadership Skills
Highlight any past experiences where you've successfully led a team or delegated tasks. Discuss how you motivate others and ensure that everyone is working towards a common goal, especially in a fast-paced environment like a deli.
✨Know Your Products
Familiarise yourself with the types of products offered at SPAR Ryhope Road, such as cream cakes, pies, and sandwiches. Being knowledgeable about the menu will show your commitment and help you connect with the interviewers.
✨Emphasise Food Safety Awareness
Understanding food safety regulations is crucial in this role. Be prepared to discuss your knowledge of food hygiene practices, allergen management, and how you would maintain cleanliness in the deli area.
