At a Glance
- Tasks: Deliver excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join the SPAR family, part of G&E Murgatroyd with over 160 stores across the north.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for training and development.
- Why this job: Kickstart your career in retail with full training and progression opportunities.
- Qualifications: Reliability, hard work, and a passion for customer service are key!
- Other info: Flexible hours with a supportive team and a focus on community.
Overview
Location: SPAR Nunthorpe, Middlesbrough, TS7 OJS
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
Responsibilities
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
What we are looking for
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\\\’t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
- Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
- Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
- Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Hours
16 hours per week
Please see job description for further information
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SPAR Nunthorpe - Retail Assistant SPAR Nunthorpe, Middlesbrough, TS7 OJS SPAR Retail employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Nunthorpe - Retail Assistant SPAR Nunthorpe, Middlesbrough, TS7 OJS SPAR Retail
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR Nunthorpe and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent the SPAR brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company and the amazing benefits we offer.
We think you need these skills to ace SPAR Nunthorpe - Retail Assistant SPAR Nunthorpe, Middlesbrough, TS7 OJS SPAR Retail
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers! Share any experiences where you've gone the extra mile to make someone's day better. This will show us that you're a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Highlight your skills and experiences that relate directly to the role of Retail Assistant.
Tailor Your Application: Make sure to customise your application for this specific role at SPAR Nunthorpe. Mention how your values align with ours and why you want to be part of our community-focused team. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Hall
✨Know Your Customer Service Basics
Since the role focuses heavily on delivering excellent customer service, brush up on key customer service principles. Think about how you would handle different customer scenarios and be ready to share examples of when you've gone above and beyond for a customer.
✨Familiarise Yourself with SPAR
Do a bit of research on SPAR and its values. Understanding their commitment to community and customer experience will help you align your answers with what they’re looking for. Mentioning specific initiatives or values during your interview can really impress them!
✨Prepare for Common Retail Questions
Expect questions about handling cash, stock control, and working in a team. Prepare answers that highlight your reliability and passion for retail. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Enthusiasm for Learning
Since they offer training and development opportunities, express your eagerness to learn and grow within the company. Share any past experiences where you’ve taken the initiative to develop new skills, especially in a retail context.