At a Glance
- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and managing stock.
- Company: Be part of G&E Murgatroyd, operating over 160 SPAR stores in the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
- Why this job: This role offers a chance to grow in a supportive team while making a difference in your community.
- Qualifications: No experience needed; just bring your passion for customer service and reliability!
Job Advert
SPAR Retail Assistant
Contract Type: Permanent
Hours of work: 16 hours per week
Location: SPAR Netherfield Rd, Nelson BB9 9QL
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\'t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
SPAR - Netherfield Road - Retail Assistant. in Nelson employer: James Hall
At SPAR Netherfield Road, we pride ourselves on being an exceptional employer that values our team members as the heart of our business. With a strong focus on employee development through apprenticeships and in-house training, we offer a supportive work culture where you can thrive and grow. Enjoy competitive pay, generous staff discounts, and access to a 24/7 helpline through Grocery Aid, all while being part of a community-focused company that is dedicated to providing a modern shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land SPAR - Netherfield Road - Retail Assistant. in Nelson
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service philosophy. Understanding what makes their shopping experience unique will help you connect with the team during your interview.
✨Tip Number 2
Show enthusiasm for working in a team environment. Retail is all about collaboration, so be ready to share examples of how you've successfully worked with others in the past.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your passion for providing excellent service.
✨Tip Number 4
Research the local community around the SPAR store. Being knowledgeable about the area can help you understand customer needs better and show your commitment to being part of the community.
We think you need these skills to ace SPAR - Netherfield Road - Retail Assistant. in Nelson
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and include any specific achievements that demonstrate your ability to maximise sales and provide excellent service.
Write a Compelling Cover Letter:In your cover letter, express your passion for customer service and your enthusiasm for working at SPAR. Mention any previous experience in retail and how you can contribute to the team. Be sure to convey your reliability and willingness to learn.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at James Hall
✨Show Your Passion for Customer Service
As a Retail Assistant, your primary role will be to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous jobs or volunteer work.
✨Demonstrate Team Spirit
Working well with others is crucial in a retail environment. Highlight any experiences where you collaborated with a team to achieve a goal, and express your enthusiasm for being part of a supportive team at SPAR.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Retail Assistant, such as stock control and till operation. Showing that you understand what the job entails will demonstrate your commitment and readiness to take on the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
