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For Companies At a Glance
- Tasks: Deliver amazing customer service and maximise sales in a vibrant retail environment.
- Company: Join the SPAR family, part of G&E Murgatroyd with over 160 stores across the north.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for training and development.
- Why this job: Kickstart your career in retail with full training and real progression opportunities.
- Qualifications: Passion for customer service and a reliable, hardworking attitude.
- Other info: Be part of a supportive team with access to a 24/7 helpline for personal support.
Overview
Role overview
SPAR Retail Assistant
Contract Type: Permanent
Hours of work: 16 hours per week
Location: SPAR Manor Garage, 13/14 Main Street, East Ayton, Scarborough, North Yorkshire, YO13 9HL
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
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SPAR Manor Garage - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Manor Garage - Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and G&E Murgatroyd. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the forefront of providing amazing service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, and showing that you care about your appearance reflects your professionalism and respect for the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining the SPAR team.
We think you need these skills to ace SPAR Manor Garage - Retail Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers! Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark in your words!
Tailor Your Application: Make sure to customise your application to fit the Retail Assistant role. Highlight relevant skills and experiences that match what we're looking for, like teamwork and reliability. It shows us you're serious about joining our SPAR family!
Keep It Clear and Concise: We appreciate a straightforward application! Use clear language and get to the point. Avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know about you, not just your job history!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure it gets to us directly. Plus, you'll find all the info you need about the role and our company there. We can't wait to hear from you!
How to prepare for a job interview at James Hall
✨Know Your Customer Service Basics
As a Retail Assistant, customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've provided great service or resolved issues.
✨Familiarise Yourself with SPAR
Do a bit of homework on SPAR and G&E Murgatroyd. Understand their values, the products they offer, and what makes them stand out in the community. This will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare for Common Interview Questions
Think about questions like 'How do you handle difficult customers?' or 'What does teamwork mean to you?'. Practising your answers can help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the role.
