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For Companies At a Glance
- Tasks: Lead and motivate your team to deliver top-notch customer service.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores in the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for training and development.
- Why this job: Be part of a supportive team that values your growth and community impact.
- Qualifications: Enthusiastic, self-motivated, with some experience in team leadership and customer service.
- Other info: Flexible working hours and a loyalty award after your anniversary.
The predicted salary is between 20000 - 28000 £ per year.
Role overview
SPAR Lathom – Supervisor
Contract Type: Permanent
Hours of work: 25 hours per week
Location: SPAR Lathom, Burscough Service Station, 192 Briars Lane, Lathom, Ormskirk L40 5XE
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.
Here’s What You Can Expect to be Doing
- Leading and motivating your team to deliver outstanding customer service.
- Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager.
- Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
- Taking responsibility for the updating and maintaining of store audits and administration procedures.
A Few Things About You
Being a Supervisor requires you to be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:
- Be enthusiastic, committed and self-motivated.
- Have some experience of delegating tasks and motivating a team.
- Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
- Have a flexible approach to working hours.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.65 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
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SPAR Lathom - Supervisor employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Lathom - Supervisor
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service standards. Understanding what makes their shopping experience unique will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you successfully delegated tasks or resolved conflicts.
✨Tip Number 3
Research the local community around SPAR Lathom. Being knowledgeable about the area can help you connect with the team and show your commitment to enhancing the customer experience.
✨Tip Number 4
Be prepared to discuss your flexible approach to working hours. Highlight any previous experiences where you adapted to changing schedules or took on additional responsibilities to support your team.
We think you need these skills to ace SPAR Lathom - Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at SPAR Lathom. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have successfully led teams or improved customer service in previous positions. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at James Hall
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and delegate tasks effectively.
✨Demonstrate Customer Focus
Customer service is key in this role. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. This will show your potential employer that you understand the importance of customer satisfaction.
✨Understand Store Operations
Familiarise yourself with the day-to-day operations of a retail store, including health and safety standards and food hygiene practices. Being knowledgeable about these areas will demonstrate your readiness to take on responsibilities in the absence of the Store Manager.
✨Be Flexible and Adaptable
The job requires a flexible approach to working hours. Be ready to discuss your availability and willingness to adapt to the needs of the store, as this shows your commitment to the role and the team.
