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- Tasks: Lead a team in providing excellent customer service and preparing delicious deli products.
- Company: Join SPAR, a leading retail chain with over 160 stores across northern England.
- Benefits: Enjoy a 20% staff discount, loyalty awards, and access to apprenticeships and training.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact on customer experience.
- Qualifications: Reliability, enthusiasm, and some experience in team leadership are essential; food experience is not required.
- Other info: Full training provided, with opportunities for career progression and personal development.
The predicted salary is between 24000 - 33600 £ per year.
SPAR Lancaster University, LA1 4YW
Full time Permanent
Contract Type: Permanent
Hours of work: 37.5 Hours per week
Location: SPAR Lancaster University, LA1 4YW
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our Clayton Park Delis are an integral part of our offering to customers. We provide over the counter service with products including cream cakes, pies, samosas and made to order sandwiches, salads & toasties.
More About the Role
As a Deli Assistant, you will be at the forefront of providing amazing customer service and delicious food! You will prepare and produce a range of ready-made items as well as made to order products. You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
- Build relationships with our customers through excellent service and product knowledge
- Preparing and baking our wonderfully tasty range of products
- Making sure our products are readily available for our customers
- Adhering to food safety requirements including allergens, labelling and audits
- Ensuring the cleanliness and sanitisation of all equipment and machinery
- Leading and motivating your team to deliver outstanding customer service
- Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained
- Taking responsibility for the updating and maintaining of store audits and administration procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don’t worry if you haven’t worked with food before. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
- Be enthusiastic, committed and self-motivated
- Have some experience of delegating tasks and motivating a team
Why choose us?
- Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.65 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
- Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
- Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
Apply now
Competitive Hours
Please see job description for further information
SPAR Lancaster University - Deli Supervisor SPAR Lancaster University, LA1 4YW SPAR Retail employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Lancaster University - Deli Supervisor SPAR Lancaster University, LA1 4YW SPAR Retail
✨Tip Number 1
Familiarise yourself with SPAR's product range, especially the deli items. Knowing the specifics about their offerings will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or food preparation, even if it's informal. This can demonstrate your passion and suitability for the role, making you stand out to the hiring team.
✨Tip Number 3
Prepare to discuss how you would motivate a team and ensure high standards of customer service. Think of examples from past experiences where you've successfully led or supported a team.
✨Tip Number 4
Show enthusiasm for the development opportunities offered by SPAR. Be ready to express your interest in further training and how you see yourself growing within the company.
We think you need these skills to ace SPAR Lancaster University - Deli Supervisor SPAR Lancaster University, LA1 4YW SPAR Retail
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Deli Supervisor position. Tailor your application to highlight relevant experience and skills that match what SPAR Lancaster University is looking for.
Highlight Customer Service Skills: Since the role emphasises excellent customer service, make sure to include specific examples from your past experiences where you provided outstanding service or built strong relationships with customers.
Showcase Team Leadership Experience: If you have experience in leading or motivating a team, be sure to mention it. Provide examples of how you delegated tasks and encouraged your team to achieve goals, as this is a key aspect of the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at James Hall
✨Show Your Passion for Customer Service
As a Deli Supervisor, you'll be at the forefront of customer interaction. Make sure to express your enthusiasm for providing excellent service and share any relevant experiences where you've gone above and beyond for customers.
✨Demonstrate Team Leadership Skills
Highlight any past experiences where you've successfully led a team or delegated tasks. Discuss how you motivate others and ensure that everyone is working towards a common goal, as this role requires strong leadership.
✨Familiarise Yourself with Food Safety Standards
Since food safety is crucial in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance with food hygiene and safety standards in the deli.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of specific scenarios where you handled difficult situations or improved service, and be ready to share these examples during the interview.
