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For Companies At a Glance
- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and managing stock.
- Company: Be part of SPAR Hardwick, a community-focused store with over 160 locations in the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Why this job: This role offers a chance to grow, learn, and make a real impact in your community.
- Qualifications: No experience needed; just bring your passion for customer service and reliability!
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
Role overview
SPAR Hardwick- Retail Assistant
Contract Type: Permanent
Hours of work: 16 hours per week
Location: SPAR Hardwick, High Newham Road, Stockton on Tees, TS19 8JZ
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR Hardwick - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Hardwick - Retail Assistant
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service approach. Understanding what makes their shopping experience unique will help you demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Showcase your enthusiasm for teamwork and customer service. Prepare examples from past experiences where you've successfully worked in a team or provided excellent service, as this is crucial for the Retail Assistant role.
✨Tip Number 3
Visit the SPAR Hardwick store before your interview. This will give you insights into the store's layout, product offerings, and customer interactions, allowing you to speak knowledgeably about the environment during your application process.
✨Tip Number 4
Be ready to discuss your flexibility and reliability. Retail roles often require adaptability to changing schedules and demands, so emphasising your willingness to work varied hours can set you apart from other candidates.
We think you need these skills to ace SPAR Hardwick - Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or retail. Use clear headings, bullet points, and ensure it is easy to read. Highlight any previous roles where you maximised sales or provided excellent customer service.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at SPAR Hardwick and how you can contribute to their team. Be sure to include specific examples of your reliability and passion for customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at James Hall
✨Show Your Passion for Customer Service
As a Retail Assistant, your primary role will be to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous experiences outside of retail.
✨Demonstrate Team Spirit
Working well with others is crucial in a retail environment. Highlight any experiences where you collaborated with a team to achieve a common goal, and express your enthusiasm for being part of a supportive team at SPAR Hardwick.
✨Familiarise Yourself with the Store
Before the interview, take some time to visit SPAR Hardwick if possible. Familiarise yourself with the layout, products, and services offered. This shows initiative and gives you a chance to discuss specific aspects of the store during your interview.
✨Prepare for Common Retail Scenarios
Think about how you would handle common retail situations, such as dealing with difficult customers or managing stock levels. Being able to articulate your thought process in these scenarios will demonstrate your readiness for the role.