At a Glance
- Tasks: Provide excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores across northern England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Why this job: Be part of a supportive team that values your growth and community impact.
- Qualifications: No experience needed; just bring your passion for customer service and reliability!
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
Role overview
SPAR Retail Assistant
Contract Type: Permanent
Hours of work: 16 hours per week
Location: SPAR Handforth, Cheshire, SK9 3LQ
Salary: Competitive
Store Opening Times: 07:30 – 22:00
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Hereβs What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award β You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional Β£0.55 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training β We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount β We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development β We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR Handforth - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SPAR Handforth - Retail Assistant
β¨Tip Number 1
Familiarise yourself with SPAR's values and customer service approach. Understanding what makes their shopping experience unique will help you connect with the team during your interview.
β¨Tip Number 2
Visit the SPAR Handforth store before your application. Observe how the staff interact with customers and take note of any specific products or promotions that are currently running, as this can give you talking points in your interview.
β¨Tip Number 3
Prepare to discuss your passion for customer service. Think of examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your suitability for the Retail Assistant role.
β¨Tip Number 4
Show enthusiasm for the development opportunities mentioned in the job description. Be ready to express your interest in apprenticeships and further training, as this aligns with SPAR's commitment to investing in their employees.
We think you need these skills to ace SPAR Handforth - Retail Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or retail. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and why you are passionate about working in retail.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at James Hall
β¨Show Your Passion for Customer Service
As a Retail Assistant, your primary role will be to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous experiences outside of retail.
β¨Familiarise Yourself with SPAR's Values
Research SPAR and understand their commitment to community and customer service. Mentioning specific values or initiatives during your interview can demonstrate your genuine interest in the company and its mission.
β¨Prepare for Common Retail Scenarios
Think about common situations you might face as a Retail Assistant, such as handling difficult customers or managing stock levels. Practising your responses to these scenarios can help you feel more confident during the interview.
β¨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about training opportunities or team dynamics. It shows that you're engaged and serious about the role.