At a Glance
- Tasks: Deliver excellent customer service and support store operations.
- Company: Join a growing family of over 160 SPAR stores in the north of England.
- Benefits: Competitive pay, 20% staff discount, and opportunities for training and development.
- Why this job: Be part of a team that values your contributions and offers real career growth.
- Qualifications: Reliability, hard work, and a passion for customer service are key!
- Other info: Enjoy a supportive environment with access to a 24/7 helpline for personal issues.
Overview
Role overview: SPAR Retail Assistant
Contract Type: Permanent
Hours of work: 16 hours per week
Location: SPAR Falsgrave Road, 97-107 Falsgrave Road, Scarborough, YO12 5EG
Salary: Competitive
About the Company
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\\\βt worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
- Loyalty Award β You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional Β£0.55 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training β We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount β You will receive a current store discount of 20%.
- Learning and Development β We want all of our colleagues to reach their full potential. You will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
- Grocery Aid β We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other services to support you across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
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SPAR Falsgrave - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SPAR Falsgrave - Retail Assistant
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and G&E Murgatroyd. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
β¨Tip Number 2
Practice your customer service skills! Since the role is all about providing amazing service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
β¨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent the SPAR brand well.
β¨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, youβll ensure your application gets the attention it deserves. Plus, itβs a great way to show your enthusiasm for the role!
We think you need these skills to ace SPAR Falsgrave - Retail Assistant
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers! Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark in your words!
Be Yourself: Donβt be afraid to let your personality shine through in your application. Weβre looking for reliable and hardworking individuals, but we also want to see the real you! A bit of humour or a personal touch can go a long way.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you have experience with till operation or stock control, mention it! We love seeing relevant examples.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. Itβs super easy and ensures we receive all your details without any hiccups. Plus, we canβt wait to hear from you!
How to prepare for a job interview at James Hall
β¨Know the Company
Before your interview, take some time to research SPAR and G&E Murgatroyd. Understand their values, mission, and what makes them unique in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. If you donβt have retail experience, think about times when youβve helped someone or resolved a problem β this will demonstrate your passion for customer service.
β¨Practice Common Interview Questions
Familiarise yourself with common retail interview questions, such as how you would handle a difficult customer or how you prioritise tasks during busy periods. Practising your responses can help you feel more confident and articulate during the actual interview.
β¨Dress Appropriately
Even though retail can be casual, itβs important to make a good first impression. Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the company.