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For Companies At a Glance
- Tasks: Lead the store team, enhance customer satisfaction, and drive financial success.
- Company: Join the James Hall & Co family, committed to community-focused retail.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for training and development.
- Why this job: Be part of a supportive culture that values your growth and impact in the community.
- Qualifications: Supervisory experience and strong organisational skills are essential.
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
The predicted salary is between 30000 - 42000 £ per year.
Role overview
SPAR Eston High Street – Store Manager
Contract Type: Permanent
Hours of work: 39 Hours Per Week
Location: SPAR Eston, 139 High Street, Eston, Middlesbrough, TS6 9JD
Salary: Competitive
A Bit About Us
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As Store Manager, you will be responsible for all aspects of the store including motivating and training your team, enhancing
customer satisfaction and leading the team to ensure the financial success of the business. In this varied role, we expect you to
lead by example and be a real ‘hands on’ manager by developing your team and ensuring your own development is fully explored.
Here’s What You Can Expect to be Doing
* Control costs
* Maximises sales and profits
* Maintaining security within the store according to Company procedures
* Maintaining store standards including customer service, health and safety, and food and hygiene
* To ensure legal compliance according to Company personnel policies and procedures
* To maintain and up date administration in accordance with existing procedures
* Manage staff effectively
A Few Things About You
It takes commitment, hard work and dedication to be a successful Store Manager and it requires an ability to get the best out of
different types of people. Below are just some of the skills and qualities we look out for in our future Store Managers.
* Supervisory or Managerial experience is essential
* Good organisational skills and the ability to manage and prioritise a diverse workload
* Able to work under pressure
* Have a flexible approach to working hours
* Able to maintain positive relationships
* Able to communicate clearly to others
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.85 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
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SPAR Eston High - Store Manager employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Eston High - Store Manager
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you align your management style with their expectations and demonstrate your commitment to their community-focused approach.
✨Tip Number 2
Network with current or former employees of SPAR, especially those in managerial roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in the past. Highlight your ability to motivate staff and improve customer satisfaction, as these are key aspects of the Store Manager role.
✨Tip Number 4
Showcase your understanding of retail operations, including cost control and compliance with health and safety regulations. Being well-versed in these areas will demonstrate your readiness to take on the responsibilities of a Store Manager.
We think you need these skills to ace SPAR Eston High - Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Store Manager at SPAR Eston High. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience: Emphasise any supervisory or managerial experience you have in your CV and cover letter. Provide specific examples of how you've motivated teams, managed workloads, and achieved financial success in previous roles.
Showcase Your Skills: In your application, clearly demonstrate your organisational skills, ability to work under pressure, and flexibility in working hours. Use concrete examples to illustrate how you've maintained positive relationships and communicated effectively in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at SPAR Eston High and how you can contribute to their success, focusing on your commitment to customer satisfaction and team development.
How to prepare for a job interview at James Hall
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you’ve developed others.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales targets and cost control. Be ready to discuss how you would maximise sales and profits while maintaining store standards.
✨Emphasise Customer Service
Customer satisfaction is crucial in retail. Think of specific instances where you've enhanced customer experiences or resolved issues effectively. This will show that you understand the importance of customer relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Prepare for scenarios related to staff management, compliance with health and safety regulations, and maintaining store standards to showcase your readiness for the role.