At a Glance
- Tasks: Deliver amazing customer service and support store operations.
- Company: Join a growing family at SPAR, part of James Hall & Co.
- Benefits: Competitive pay, 20% staff discount, and training opportunities.
- Why this job: Kickstart your career in retail with full training and development support.
- Qualifications: Reliability, hard work, and a passion for customer service.
- Other info: Enjoy a supportive environment with opportunities for progression.
Overview
Role overview
SPAR Retail Assistant
Contract Type: Permanent
Hours of work: 16 hours per week
Location: SPAR Davenport, 209, Bramhall Lane, Stockport, Cheshire, SK2 6JD
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 150 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Responsibilities
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
What’s About You / Qualifications
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
- Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.45 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount – You will receive a current store discount of 20%.
- Learning and Development – Access to fully funded accredited training and industry recognised qualifications through our in-house learning and development team.
- Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offers a wide range of services to support you across financial, practical and emotional issues.
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SPAR Davenport - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Davenport - Retail Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Davenport and chat with the team. This shows your enthusiasm and gives you a feel for the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer situations. We want to see that passion for helping others shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows you care about the role and respect the company’s image.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're tech-savvy and ready to embrace our modern shopping experience.
We think you need these skills to ace SPAR Davenport - Retail Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers! Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that spark!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for reliable and hardworking individuals, but we also want to see the real you. Authenticity goes a long way!
Highlight Relevant Experience: Even if this is your first retail job, mention any relevant skills or experiences. Whether it’s teamwork, communication, or handling cash, show us how you can contribute to our amazing team at SPAR.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen on joining our SPAR family!
How to prepare for a job interview at James Hall
✨Know Your Customer Service Basics
Since the role is all about providing amazing service, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer, even if it's from a previous job or a personal experience. This will show your passion for helping others.
✨Familiarise Yourself with SPAR
Do a bit of research on SPAR and its values. Understand what makes their shopping experience unique and how they serve their communities. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the company.
✨Prepare for Common Retail Scenarios
Think about common situations you might face as a Retail Assistant, like handling difficult customers or managing stock levels. Prepare some responses that highlight your problem-solving skills and ability to stay calm under pressure.
✨Show Enthusiasm for Learning
Since the company offers training and development opportunities, express your eagerness to learn and grow within the role. Mention any specific areas you're interested in, like gaining qualifications or taking on more responsibilities in the future.