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For Companies At a Glance
- Tasks: Deliver excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join SPAR Bishop Auckland, part of G&E Murgatroyd, with over 160 stores across the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Why this job: Be part of a supportive team that values your growth and offers a fun work culture.
- Qualifications: No experience needed; just bring your passion for customer service and reliability!
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
Role overview
SPAR Bishop Auckland-Retail Assistant
Contract Type: Permanent
Hours of work: 18 hours per week
Location: SPAR Bishop Auckland, Brooklands, Bishop Auckland, DL14 6PW
Store Opening Times: 07:00 – 22:00
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR Bishop Auckland - Retail Assistant employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Bishop Auckland - Retail Assistant
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service approach. Understanding what makes their shopping experience unique will help you demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Showcase your passion for customer service by preparing examples from previous experiences where you went above and beyond for a customer. This will highlight your suitability for the Retail Assistant role.
✨Tip Number 3
Visit the SPAR Bishop Auckland store before your interview to get a feel for the environment. Take note of how staff interact with customers and the overall atmosphere, as this can provide valuable insights to discuss.
✨Tip Number 4
Network with current or former employees if possible. They can offer insider tips on what the company values in its staff and what to expect in the role, giving you an edge in your application.
We think you need these skills to ace SPAR Bishop Auckland - Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you maximised sales or handled cash, as these are key aspects of the Retail Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your reliability. Mention why you want to work at SPAR Bishop Auckland specifically and how you can contribute to their team.
Highlight Your Skills: In your application, focus on skills such as teamwork, communication, and problem-solving. These are essential for providing excellent customer service and maintaining store operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at James Hall
✨Show Your Passion for Customer Service
As a Retail Assistant, your main role will be to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous jobs or volunteer work.
✨Familiarise Yourself with SPAR's Values
Research SPAR and understand their commitment to community and customer satisfaction. Mentioning specific values during your interview can demonstrate that you align with their mission and are genuinely interested in the role.
✨Prepare for Common Retail Scenarios
Think about common situations you might face as a Retail Assistant, such as handling difficult customers or managing stock levels. Practising your responses to these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or store operations. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
