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For Companies At a Glance
- Tasks: Lead and motivate your team to deliver exceptional customer service.
- Company: Join SPAR Birkdale, part of G&E Murgatroyd, with over 160 stores in the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for training and development.
- Why this job: Be part of a supportive team that values your growth and community impact.
- Qualifications: Enthusiasm, team motivation experience, and a customer-focused attitude are essential.
- Other info: Receive a loyalty award and access to a 24/7 helpline through Grocery Aid.
The predicted salary is between 24000 - 36000 £ per year.
Role overview
SPAR Birkdale – Supervisor
Contract Type: Permanent
Hours of work: 39 hours per week
Location: SPAR Birkdale, Southport, PR8 4AG
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an
environment where our colleagues can work to their fullest potential.
Here’s What You Can Expect to be Doing
* Leading and motivating your team to deliver outstanding customer service.
* Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager
* Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are
maintained.
* Taking responsibility for the updating and maintaining of store audits and administration procedures.
A Few Things About You
Being a Supervisor requires you be a few things all at the same time. We need someone who can support the Store Manager, motivate
the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:
* Be enthusiastic, committed and self-motivated.
* Have some experience of delegating tasks and motivating a team.
* Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
* Have a flexible approach to working hours.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.65 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR Birkdale - Supervisor employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Birkdale - Supervisor
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you align your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you led by example, as this is crucial for the Supervisor position.
✨Tip Number 3
Research common challenges faced in retail management and think about how you would address them. This will show your proactive mindset and readiness to take on responsibilities in the absence of the Store Manager.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since the role emphasises outstanding customer service, having a clear understanding of how to create a positive shopping experience will set you apart from other candidates.
We think you need these skills to ace SPAR Birkdale - Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at SPAR Birkdale. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have successfully led teams or improved customer service in previous positions. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at James Hall
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and support others.
✨Demonstrate Customer Focus
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. This will show that you understand the importance of customer satisfaction and can maintain a friendly, helpful manner.
✨Discuss Your Flexibility
The job requires a flexible approach to working hours. Be ready to discuss your availability and any previous experiences where you've adapted to changing schedules or demands in the workplace.
✨Prepare for Situational Questions
Expect questions about how you'd handle various scenarios, such as dealing with difficult customers or managing team conflicts. Practising your responses to these types of questions will help you feel more confident during the interview.
