At a Glance
- Tasks: Deliver excellent customer service and maximise sales in a vibrant retail environment.
- Company: Join the SPAR Bedlington team, part of a family-owned business with over 150 stores.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for training and progression.
- Other info: Access to a 24/7 helpline and various support services through Grocery Aid.
- Why this job: Kickstart your career in retail with full training and a supportive team.
- Qualifications: Reliability, hard work, and a passion for customer service are key!
The predicted salary is between 18000 - 24000 € per year.
Overview
SPAR Bedlington Retail Assistant
Contract Type: Permanent
Hours of work: 18 hours per week
Location: SPAR Bedlington, 37 Station Road, Bedlington, Northumberland, NE22 5PP
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 150 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
Responsibilities
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
What you will bring
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\'t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
- Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.55 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount – You will receive a current store discount of 20%.
- Learning and Development – You will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
- Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offers a wide range of other services to support you across financial, practical and emotional issues.
SPAR Bedlington - Retail Assistant in North East employer: James Hall
At SPAR Bedlington, we pride ourselves on being a supportive and community-focused employer, offering a competitive salary and a range of benefits including a generous staff discount and loyalty award. Our commitment to employee growth is evident through our extensive training programmes and apprenticeship opportunities, ensuring that every team member can develop their skills and advance their career within the company. Join us in creating a welcoming shopping experience while enjoying a fulfilling work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land SPAR Bedlington - Retail Assistant in North East
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Bedlington and check out the vibe. Familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or help someone find a product. We all know that great service is key in retail, so be ready to showcase your people skills.
✨Tip Number 3
Network like a pro! Talk to friends or family who work in retail or have experience in similar roles. They might have insider tips or even know someone at SPAR who can give you a leg up. Don’t be shy!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining our team. Let’s get you started on this exciting journey together!
We think you need these skills to ace SPAR Bedlington - Retail Assistant in North East
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers! Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Be Clear and Concise:Keep your application straightforward and to the point. Use simple language and avoid jargon. We appreciate clarity, so make sure your skills and experiences shine through without any fluff!
Tailor Your Application:Make sure to customise your application for the Retail Assistant role at SPAR Bedlington. Highlight relevant experiences and skills that match the job description. Show us why you're the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Hall
✨Know Your Customer Service Basics
Since the role focuses heavily on delivering excellent customer service, brush up on key customer service principles. Think about how you would handle different customer scenarios and be ready to share examples of how you've provided great service in the past.
✨Familiarise Yourself with SPAR
Do a bit of research on SPAR and its values. Understanding their commitment to community and customer experience will help you align your answers with what they’re looking for. Mentioning specific initiatives or values during your interview can really impress them!
✨Prepare for Common Retail Questions
Expect questions about handling cash, stock control, and working as part of a team. Prepare answers that highlight your reliability and passion for retail. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Enthusiasm for Learning
Since they offer training and development opportunities, express your eagerness to learn and grow within the company. Share any relevant experiences where you’ve taken the initiative to develop new skills, as this shows you're proactive and committed.
