At a Glance
- Tasks: Deliver fantastic customer service and help keep the store running smoothly.
- Company: Join the SPAR family, dedicated to community and excellent service.
- Benefits: Enjoy flexible hours, 20% staff discount, and loyalty pay.
- Other info: Access to training and 24/7 support for your well-being.
- Why this job: Be part of a supportive team and gain valuable skills.
- Qualifications: Looking for reliable, friendly, and motivated individuals.
The predicted salary is between 10 - 12 £ per hour.
Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve. We’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.
Contract Type: Temporary / Part Time
Hours of work: 12 hours per week
About the Role
As a Retail Assistant, you’ll be at the heart of providing fantastic service to our customers. You’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.
Here’s What You Can Expect to be Doing
- Maximising sales by delivering excellent customer service
- Controlling costs and reducing waste
- Operating the till and handling cash accurately
- Managing stock levels and replenishing as needed
- Maintaining store security in line with company procedures
A Few Things About You
We’re looking for people who are reliable, approachable, and enthusiastic about customer service. You should also be:
- Friendly and welcoming, making every customer feel valued
- Hardworking and motivated with a positive attitude
- Flexible and adaptable in a busy retail environment
- Responsible and trustworthy, particularly when handling cash and stock
- Keen to contribute to a team and support colleagues
Why Join Us?
- Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
- 20% Staff Discount - Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
- Pension & Life Insurance - You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
- Learning & Development - Whether you're looking to build your career or gain new skills, our in‑house team will support you with fully funded, accredited training and industry-recognised qualifications.
- Grocery Aid Support - Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.
For more information about us and the benefits we offer, please head over to our careers page. Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
Retail Assistant — Flexible Hours, Great Perks & Training employer: James Hall
At SPAR Darlington, we pride ourselves on being a supportive and community-focused employer, offering flexible hours and great perks for our Retail Assistants. With a strong emphasis on employee growth through fully funded training and a generous loyalty pay scheme, we ensure that our team members feel valued and empowered in their roles. Join us to be part of a friendly team dedicated to delivering excellent service while enjoying benefits like a 20% staff discount and access to confidential support services.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant — Flexible Hours, Great Perks & Training
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and demonstrate that you’re the friendly, approachable person they’re looking for.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the SPAR brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant — Flexible Hours, Great Perks & Training
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match what we're looking for. Mention specific examples of how you've provided great customer service or worked well in a team.
Keep It Clear and Concise:We appreciate a straightforward application! Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for the Retail Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at James Hall
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant entails. Familiarise yourself with the key responsibilities like maximising sales and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples of how you've provided great service in the past. Think of specific situations where you made a customer feel valued or resolved an issue effectively. This will demonstrate your approachability and enthusiasm for helping others.
✨Be Ready for Teamwork Questions
Retail environments thrive on teamwork, so expect questions about how you work with others. Prepare to discuss times when you've supported colleagues or contributed to a team goal. Highlighting your flexibility and motivation will resonate well with the interviewers.
✨Dress Smart and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professional image of SPAR. Also, aim to arrive a bit early; it shows reliability and respect for their time. A positive attitude and a friendly smile can go a long way in making a great impression!
