At a Glance
- Tasks: Lead and motivate your team to deliver outstanding customer service.
- Company: Join the SPAR family, a community-focused company with over 450 stores.
- Benefits: Enjoy a 20% staff discount, loyalty pay, and comprehensive training opportunities.
- Other info: Flexible hours and excellent career growth potential await you!
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Enthusiastic, self-motivated, and customer-focused individuals are encouraged to apply.
SPAR Rawtenstall, Holmefield Garage, Rawtenstall, Lancashire, United Kingdom
Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve. We’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.
Contract & Hours
- Contract Type: Permanent / Part Time
- Hours of work: 24 hours per week
About the Role
Our Supervisors are a key part of managing our stores and leading our teams. We’re looking for people who can create an environment where colleagues are supported, motivated, and able to perform at their best.
Responsibilities
- Leading and motivating your team to deliver outstanding customer service
- Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
- Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
- Updating and maintaining store audits and administrative procedures
Qualifications
Being a Supervisor requires you to balance several responsibilities at once. We need someone who can support the Store Manager, inspire the team, and ensure daily operations run smoothly. Our ideal person would also:
- Be enthusiastic, committed, and self-motivated
- Have experience delegating tasks and motivating a team
- Be customer-focused, remaining helpful and friendly in all situations
- Have a flexible approach to working hours
Why Join Us?
We believe in rewarding our colleagues. That’s why when you join us, you’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.
- Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
- 20% Staff Discount - Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
- Pension & Life Insurance - You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
- Learning & Development - Whether you're looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry‑recognised qualifications.
- Grocery Aid Support - Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.
Please note: If we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
SPAR Rawtenstall - Supervisor employer: James Hall
At SPAR Rawtenstall, we pride ourselves on being an excellent employer that values our colleagues and their contributions to the community. With a strong focus on employee wellbeing, we offer competitive benefits such as loyalty pay, generous staff discounts, and comprehensive learning and development opportunities to help you grow in your career. Our supportive work culture encourages teamwork and motivation, making it a rewarding place to thrive professionally while serving the local community.
StudySmarter Expert Advice🤫
We think this is how you could land SPAR Rawtenstall - Supervisor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including James Hall, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace SPAR Rawtenstall - Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like James Hall that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at James Hall will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about James Hall and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at James Hall
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at James Hall, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at James Hall!
