Hybrid Customer Service & IT Support Advisor

Hybrid Customer Service & IT Support Advisor

Full-Time 26550 - 32450 Β£ / year (est.) No working from home possible
James Hall

At a Glance

  • Tasks: Handle customer service and IT queries for 450 SPAR stores.
  • Company: Join James Hall & Co. Ltd., a leading distributor with a strong community focus.
  • Benefits: Enjoy competitive benefits and a flexible four-day work week.
  • Other info: Permanent position with opportunities for growth in a supportive environment.
  • Why this job: Be the go-to person for tech solutions while helping customers thrive.
  • Qualifications: Strong communication skills and a proactive problem-solving attitude.

The predicted salary is between 26550 - 32450 Β£ per year.

James Hall & Co. Ltd. is hiring for a Customer Service & IT Advisor based at our Head Office and SPAR Distribution Centre near Preston.

You will handle a blend of customer service and IT queries, ensuring smooth operations for around 450 SPAR stores.

The role requires proactive problem solving, strong communication, and a customer-first mindset.

The position is permanent, office-based, with 39 hours per week across four days, including occasional weekends; competitive benefits are provided and

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Hybrid Customer Service & IT Support Advisor employer: James Hall

James Hall & Co. Ltd. is an exceptional employer, offering a supportive and dynamic work environment at our modern head office and distribution centre in Preston. With over 150 years of service, we prioritise employee well-being through generous benefits such as 30 days of annual leave, health and wellbeing initiatives, and opportunities for professional development, all while fostering a culture of loyalty and community among our 4000 colleagues.

James Hall

Contact Details:

James Hall Recruitment Team

We think you need these skills to ace Hybrid Customer Service & IT Support Advisor

Customer Service Skills
IT Support Skills
Proactive Problem Solving
Strong Communication Skills
Customer-First Mindset
Operational Management
Time Management