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- Tasks: Deliver excellent customer service and manage stock levels.
- Company: Join SPAR Thropton, part of James Hall & Co, with over 160 stores in the north of England.
- Benefits: Enjoy a 20% staff discount, loyalty award, and access to apprenticeships.
- Why this job: Be part of a supportive team with opportunities for personal growth and development.
- Qualifications: No experience needed; just bring your passion for customer service!
- Other info: Flexible hours with 18 hours per week available.
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SPAR Thropton – Retail Assistant, Preston
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Client:
James Hall & Co
Location:
Preston, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
67309e36e81d
Job Views:
13
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
SPAR Thropton – Retail Assistant
Hours of work: 18 Hours per week
Location: SPAR Thropton, West End Garage Main Road, Thropton, Northumberland, NE65 7LT
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers!You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
Loyalty Award –You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
Apprenticeships and further training–We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
Staff Discount–We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development– We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
Grocery Aid –We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
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SPAR Thropton - Retail Assistant employer: James Hall & Co
Contact Detail:
James Hall & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Thropton - Retail Assistant
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service approach. Understanding what makes their shopping experience unique will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond for customers in previous roles or experiences. This will demonstrate your commitment to providing excellent service.
✨Tip Number 3
Research the local community around Thropton and think about how you can contribute to it as a Retail Assistant. Being able to discuss local knowledge can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to learn. Since SPAR offers training and development opportunities, showing that you're eager to grow within the company can make a positive impression.
We think you need these skills to ace SPAR Thropton - Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with what SPAR Thropton is looking for.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or retail. Use clear headings, bullet points, and ensure it is easy to read. Highlight any previous roles where you maximised sales or provided excellent customer service.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at SPAR Thropton specifically and how you can contribute to their team. Be sure to include examples of your reliability and passion for customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at James Hall & Co
✨Show Your Passion for Customer Service
As a Retail Assistant, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles or even in everyday situations.
✨Familiarise Yourself with SPAR's Values
Research SPAR Thropton and understand their commitment to community and customer satisfaction. Mentioning specific values during your interview can demonstrate your alignment with the company's mission.
✨Prepare for Common Retail Scenarios
Think about common retail situations you might face, such as handling difficult customers or managing stock levels. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about training opportunities or team dynamics.