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For Companies At a Glance
- Tasks: Deliver excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores, committed to community and customer satisfaction.
- Benefits: Enjoy a competitive salary, staff discounts, and access to training and development opportunities.
- Why this job: Be part of a supportive team with growth potential and a focus on customer relationships.
- Qualifications: No experience needed; just bring your passion for customer service and reliability!
- Other info: Receive a loyalty award and access to a 24/7 helpline for support.
Retail Assistant
Contract Type: Permanent
Hours of work: 14 hours per week
Location: SPAR Padiham Road, 468-470 Padiham Road, Burnley, Lancashire, BB12 6TD
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here\’s What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
SPAR Padiham Road - Retail Assistant employer: James Hall & Co
Contact Detail:
James Hall & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Padiham Road - Retail Assistant
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service approach. Understanding what makes their shopping experience unique will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond for customers in previous roles or experiences. This will demonstrate your commitment to providing excellent service.
✨Tip Number 3
Research the local community around SPAR Padiham Road. Being knowledgeable about the area and its customers can give you an edge, as it shows your interest in becoming a part of the community.
✨Tip Number 4
Be ready to discuss your availability and flexibility, especially since the role requires 14 hours per week. Highlighting your willingness to adapt to the store's needs can make you a more attractive candidate.
We think you need these skills to ace SPAR Padiham Road - Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or retail. Use clear headings, bullet points, and ensure it is easy to read. Highlight any previous roles where you maximised sales or provided excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at SPAR. Mention specific examples of how you have demonstrated reliability and hard work in past roles, even if they are not in retail.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at James Hall & Co
✨Show Your Passion for Customer Service
As a Retail Assistant, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous experiences outside of retail.
✨Demonstrate Reliability and Hard Work
The company values reliability and hard work. Highlight any experiences where you’ve shown commitment, whether through punctuality, teamwork, or taking on extra responsibilities. This will show that you align with their values.
✨Familiarise Yourself with SPAR's Values
Research SPAR and understand their mission and values. Being able to discuss how you can contribute to their goals will impress the interviewers and show that you're genuinely interested in the position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and interest in the position.