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For Companies At a Glance
- Tasks: Deliver fantastic customer service and help keep the store running smoothly.
- Company: Join the James Hall & Co. Ltd. family with over 450 stores.
- Benefits: Enjoy a 20% staff discount, loyalty pay, and career development support.
- Why this job: Be part of a friendly team and make a real impact in your community.
- Qualifications: Looking for reliable, enthusiastic individuals who love customer service.
- Other info: Flexible hours with opportunities for personal growth and support.
Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve.
We\’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.
Contract Type: Permanent
Hours of work: 24 hours per week
About the Role
As a Retail Assistant, you\’ll be at the heart of providing fantastic service to our customers. You\’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.
Here\’s What You Can Expect to be Doing
You\’ll play a key role in the daily running of the store, including:
- Maximising sales by delivering excellent customer service
- Controlling costs and reducing waste
- Operating the till and handling cash accurately
- Managing stock levels and replenishing as needed
- Maintaining store security in line with company procedures
A Few Things About You
We\’re looking for people who are reliable, approachable, and enthusiastic about customer service. You should also be:
- Friendly and welcoming, making every customer feel valued
- Hardworking and motivated with a positive attitude
- Flexible and adaptable in a busy retail environment
- Responsible and trustworthy, particularly when handling cash and stock
- Keen to contribute to a team and support colleagues
Why Join Us?
We believe in rewarding our colleagues. That\’s why when you join us, you\’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.
Loyalty Pay – Celebrate your work anniversary with a little extra You\’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
20% Staff Discount – Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
Pension & Life Insurance – You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
Learning & Development – Whether you\’re looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
Grocery Aid Support – Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.
For more information about us and the benefits we offer, please head over to our careers page.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
SPAR Troutbeck employer: James Hall & Co. Ltd
Contact Detail:
James Hall & Co. Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Troutbeck
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and James Hall & Co. Ltd. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of providing fantastic service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your enthusiasm and reliability.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our careers page. This way, you’ll have the best chance of getting noticed and landing that Retail Assistant role with us!
We think you need these skills to ace SPAR Troutbeck
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to our friendly team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific examples of how you've provided excellent service in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at James Hall & Co. Ltd
✨Know the Company
Before your interview, take some time to research James Hall & Co. Ltd. and their SPAR stores. Understand their values, community impact, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your friendly and approachable nature, as well as your ability to handle difficult situations with a positive attitude.
✨Demonstrate Team Spirit
Being part of a supportive team is crucial in retail. Think of instances where you've worked collaboratively with others to achieve a common goal. Emphasise your flexibility and willingness to help colleagues, which aligns perfectly with the role's requirements.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the store's operations, team dynamics, or opportunities for growth within the company. This shows your enthusiasm and helps you determine if it's the right fit for you.
