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For Companies At a Glance
- Tasks: Deliver amazing customer service and support store operations.
- Company: Join a growing family of over 160 SPAR stores in the north of England.
- Benefits: Competitive pay, staff discounts, training opportunities, and a loyalty award.
- Why this job: Kickstart your career in retail with full training and development support.
- Qualifications: Reliability, hard work, and a passion for customer service.
- Other info: Enjoy a supportive environment with opportunities for progression and qualifications.
SPAR Retail Assistant
Contract Type:Temporary ( 12 month contract)
Hours of work:10 hours per week
Location:SPAR Seaton Carew, 50 Elizabeth Way, Seaton Carew, Hartlepool, Durham, TS25 2AX
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers You will have the opportunity to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here\’s What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service.
- Controlling costs and waste
- Till operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service We will offer full training so don\’t worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.55 per hour which will paid to you in a lump sum on the pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
SPAR Seaton Carew employer: James Hall & Co. Ltd
Contact Detail:
James Hall & Co. Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Seaton Carew
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Seaton Carew and check out the vibe. Familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or help someone find a product. Role-playing these situations with a friend can really boost your confidence for the real deal.
✨Tip Number 3
Show off your passion! When you’re chatting with the hiring team, let them know why you love working in retail and helping customers. Share any past experiences that highlight your dedication to great service.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows you’re keen on the role.
We think you need these skills to ace SPAR Seaton Carew
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for reliable and hardworking individuals, so show us who you are and what makes you unique!
Highlight Relevant Experience: Even if this is your first retail job, mention any relevant skills or experiences. Whether it’s teamwork, communication, or handling cash, we want to know how you can contribute to our amazing team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re serious about joining the SPAR family!
How to prepare for a job interview at James Hall & Co. Ltd
✨Know Your Customer Service Basics
As a Retail Assistant, you'll be all about customer service. Brush up on common customer service scenarios and think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service.
✨Familiarise Yourself with SPAR
Do a bit of homework on SPAR and its values. Knowing about their commitment to community and customer experience can help you align your answers with what they stand for. It shows genuine interest and that you're not just looking for any job.
✨Prepare for Common Interview Questions
Expect questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practise your responses so you can answer confidently. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and that you take the role seriously. Plus, it’ll boost your confidence!
