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For Companies At a Glance
- Tasks: Provide fantastic customer service and help keep the store running smoothly.
- Company: Join the James Hall & Co. Ltd. family with over 450 stores.
- Benefits: Enjoy a 20% staff discount, loyalty pay, and career development opportunities.
- Why this job: Be part of a friendly team and make a positive impact in your community.
- Qualifications: Looking for reliable, enthusiastic individuals who love customer service.
- Other info: Flexible hours available with excellent support for personal growth.
Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve.
We\’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.
Contract Type: Permanent / Full Time / Part Time
Hours of work: hours per week
About the Role
As a Retail Assistant, you\’ll be at the heart of providing fantastic service to our customers. You\’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.
Here\’s What You Can Expect to be Doing
You\’ll play a key role in the daily running of the store, including:
- Maximising sales by delivering excellent customer service
- Controlling costs and reducing waste
- Operating the till and handling cash accurately
- Managing stock levels and replenishing as needed
- Maintaining store security in line with company procedures
A Few Things About You
We\’re looking for people who are reliable, approachable, and enthusiastic about customer service. You should also be:
- Friendly and welcoming, making every customer feel valued
- Hardworking and motivated with a positive attitude
- Flexible and adaptable in a busy retail environment
- Responsible and trustworthy, particularly when handling cash and stock
- Keen to contribute to a team and support colleagues
Why Join Us?
We believe in rewarding our colleagues. That\’s why when you join us, you\’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.
Loyalty Pay – Celebrate your work anniversary with a little extra You\’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
20% Staff Discount – Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
Pension & Life Insurance – You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
Learning & Development – Whether you\’re looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
Grocery Aid Support – Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.
For more information about us and the benefits we offer, please head over to our careers page.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
JHCHP
SPAR Keswick employer: James Hall & Co. Ltd
Contact Detail:
James Hall & Co. Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR Keswick
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Keswick and chat with the team. This shows your enthusiasm and gives you a feel for the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer situations. Being friendly and approachable is key!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and respect for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome benefits.
We think you need these skills to ace SPAR Keswick
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to our friendly team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific examples of how you've delivered excellent service in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our careers page! It’s the best way to ensure we receive your details directly and can consider you for the position.
How to prepare for a job interview at James Hall & Co. Ltd
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to community service and customer satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your enthusiasm and reliability in providing fantastic service.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios you could face in the store. Think about how you would handle stock management or a difficult customer situation, and be ready to discuss your thought process.
✨Dress Appropriately and Be Yourself
While it’s important to look presentable, don’t forget to let your personality shine through. Being friendly and approachable is crucial in retail, so show them your positive attitude and enthusiasm during the interview.
