SPAR Radcliffe- Supervisor

SPAR Radcliffe- Supervisor

Manchester Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate your team to deliver exceptional customer service.
  • Company: Join G&E Murgatroyd, operating over 160 SPAR stores in the north of England.
  • Benefits: Enjoy a 20% staff discount, loyalty award, and access to apprenticeships.
  • Why this job: Be part of a supportive team that values your growth and community impact.
  • Qualifications: Enthusiastic, self-motivated, with experience in team leadership and customer service.
  • Other info: Flexible working hours and opportunities for accredited training available.

The predicted salary is between 24000 - 36000 Β£ per year.

Location: SPAR Radcliffe, 151 Bury And Bolton Road, Radcliffe, Manchester, M26 4JY

Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience. Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.

More About the Role

Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.

Here’s What You Can Expect to be Doing

  • Leading and motivating your team to deliver outstanding customer service.
  • Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager.
  • Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
  • Taking responsibility for the updating and maintaining of store audits and administration procedures.

A Few Things About You

Being a Supervisor requires you be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:

  • Be enthusiastic, committed and self-motivated.
  • Have some experience of delegating tasks and motivating a team.
  • Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
  • Have a flexible approach to working hours.

Why choose us?

  • Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional Β£0.65 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.
  • Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
  • Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
  • Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
  • Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.

SPAR Radcliffe- Supervisor employer: James Hall & Co

At SPAR Radcliffe, part of the James Hall & Co family, we pride ourselves on fostering a supportive and dynamic work environment where our Supervisors play a crucial role in leading teams and enhancing customer experiences. With a strong commitment to employee development through training opportunities, competitive benefits like a 20% staff discount, and a focus on community engagement, we ensure that our colleagues feel valued and empowered to grow within the company. Join us in making a difference in Radcliffe while enjoying a rewarding career with ample opportunities for advancement.
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Contact Detail:

James Hall & Co Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land SPAR Radcliffe- Supervisor

✨Tip Number 1

Familiarise yourself with SPAR's values and customer service standards. Understanding what makes their shopping experience unique will help you demonstrate your alignment with their mission during any interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you successfully delegated tasks or improved team performance.

✨Tip Number 3

Research the local community around Radcliffe and think about how you can contribute to it as a Supervisor. Being able to discuss your ideas on enhancing customer relationships will set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your flexibility regarding working hours. As a Supervisor, you'll need to adapt to various shifts, so demonstrating your willingness to accommodate the store's needs will be crucial.

We think you need these skills to ace SPAR Radcliffe- Supervisor

Leadership Skills
Team Motivation
Customer Service Excellence
Delegation Skills
Health and Safety Compliance
Food Hygiene Knowledge
Administrative Skills
Problem-Solving Skills
Flexibility in Working Hours
Communication Skills
Enthusiasm and Commitment
Self-Motivation
Conflict Resolution
Time Management

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at SPAR Radcliffe. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and manage a team.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have successfully led teams or improved customer service in previous positions. Make it personal and engaging.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.

How to prepare for a job interview at James Hall & Co

✨Show Your Leadership Skills

As a Supervisor, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and delegate tasks effectively.

✨Demonstrate Customer Focus

Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. This will show that you understand the importance of customer satisfaction and can maintain a friendly, helpful attitude.

✨Know the Company Values

Familiarise yourself with SPAR's values and mission. During the interview, express how your personal values align with theirs. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.

✨Be Ready for Scenario Questions

Expect questions about how you'd handle various situations, such as dealing with difficult customers or managing team conflicts. Prepare by thinking through potential scenarios and how you would respond, demonstrating your problem-solving skills.

SPAR Radcliffe- Supervisor
James Hall & Co
J
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