Service Engineer

Service Engineer

Full-Time 38056 - 46512 £ / year (est.) On-site
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At a Glance

  • Tasks: Maintain and repair lifts across Surrey, ensuring safety and reliability.
  • Company: Established lift engineering business with a strong reputation.
  • Benefits: Competitive salary, overtime pay, company vehicle, and generous holiday allowance.
  • Other info: Join a supportive team with opportunities for professional growth.
  • Why this job: Manage your own service route and enjoy a rewarding career in lift engineering.
  • Qualifications: NVQ Level 3 in Lift Engineering and 2 years' experience required.

The predicted salary is between 38056 - 46512 £ per year.

An established and growing lift engineering business is looking to recruit an experienced Lift Service Engineer to take responsibility for a service route covering Surrey and the surrounding area. This is a field-based position focused on planned preventative maintenance, breakdown response, fault-finding and minor repairs across a portfolio of lift equipment. You will manage your own route, ensuring lifts remain safe, reliable and compliant while providing a high standard of service to customers.

Key Responsibilities

  • Carry out planned preventative maintenance across your allocated lift portfolio
  • Attend breakdowns and diagnose electrical and mechanical faults
  • Aim to achieve a high first-time fix rate and minimise equipment downtime
  • Complete minor repairs where required to maintain lift operation
  • Manage your service route effectively and ensure scheduled visits are completed
  • Identify and report additional repair, upgrade or modernisation requirements
  • Accurately record completed works using electronic field management systems
  • Provide professional communication and customer service while on site
  • Support neighbouring service territories when required
  • Participate in the night-call rota
  • Maintain high standards of health & safety, compliance and workmanship at all times

Experience & Qualifications

  • NVQ Level 3 in Lift Engineering – Service, Maintenance or Repair – essential
  • Minimum 2 years' experience working as a Lift Service / Callout Engineer
  • Strong electrical and mechanical fault-finding ability
  • Good technical knowledge across a range of lift equipment
  • Previous experience managing an allocated service route/portfolio
  • Strong understanding of lift industry health & safety requirements
  • Comfortable working independently and managing your own workload
  • Customer-focused with good communication skills
  • Confident using digital field management systems
  • Full UK driving licence – essential

Package & Benefits

  • Night Call: Average 1 in 4 night-call rota, with additional payments made in line with the company's Variable Pay Policy.
  • Overtime: Overtime calculated against your own hourly salaried rate: Monday–Saturday: 1.5x hourly rate; Sundays & Bank Holidays: 2x hourly rate
  • Company Vehicle: Company van and fuel card provided, including pre-approved parking applications on the van.
  • Holiday: 25 days' annual leave (January–December), plus the option to purchase an additional 5 days each year.
  • Pension: Aviva pension scheme: Employee contribution: 5%; Employer contribution: 4%
  • Death in Service: Canada Life cover from day one, providing 3x base salary.

Why Apply?

This is an excellent opportunity for an experienced Lift Service Engineer looking for a dedicated Surrey route with an established lift business offering a strong overall package. You'll have the opportunity to manage your own portfolio while benefiting from paid overtime, additional night-call earnings, a company van and fuel card, generous holiday allowance and company pension.

Service Engineer employer: James Grace

Join a dynamic and supportive team as an HGV Technician in Leicestershire, where your skills will be valued and nurtured. With a focus on employee growth, we offer training opportunities and a collaborative work culture that prioritises customer satisfaction and high-quality standards. Enjoy a competitive salary and the chance to mentor apprentices while working in a fast-paced environment that keeps you engaged and challenged.

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Contact Details:

James Grace Recruitment Team

We think you need these skills to ace Service Engineer

Lift Engineering
Planned Preventative Maintenance
Electrical Fault-Finding
Mechanical Fault-Finding
Technical Knowledge of Lift Equipment
Service Route Management
Health & Safety Compliance