Lift Service Engineer
Location: Surrey / South East London
Territory: Dedicated Service Route – Surrey & South East London
Job Type: Permanent, Full-Time
Salary: Competitive, dependent on experience + Overtime + Night Call Payments
The Role
An established and growing lift engineering business is looking to recruit an experienced Lift Service Engineer to take responsibility for a service route covering Surrey and the surrounding area.This is a field-based position focused on planned preventative maintenance, breakdown response, fault-finding and minor repairs across a portfolio of lift equipment.
You will manage your own route, ensuring lifts remain safe, reliable and compliant while providing a high standard of service to customers.
Key Responsibilities
- Carry out planned preventative maintenance across your allocated lift portfolio
- Attend breakdowns and diagnose electrical and mechanical faults
- Aim to achieve a high first-time fix rate and minimise equipment downtime
- Complete minor repairs where required to maintain lift operation
- Manage your service route effectively and ensure scheduled visits are completed
- Identify and report additional repair, upgrade or modernisation requirements
- Accurately record completed works using electronic field management systems
- Provide professional communication and customer service while on site
- Support neighbouring service territories when required
- Participate in the night-call rota
- Maintain high standards of health & safety, compliance and workmanship at all times
Experience & Qualifications
- NVQ Level 3 in Lift Engineering – Service, Maintenance or Repair – essential
- Minimum 2 years' experience working as a Lift Service / Callout Engineer
- Strong electrical and mechanical fault-finding ability
- Good technical knowledge across a range of lift equipment
- Previous experience managing an allocated service route/portfolio
- Strong understanding of lift industry health & safety requirements
- Comfortable working independently and managing your own workload
- Customer-focused with good communication skills
- Confident using digital field management systems
- Full UK driving licence – essential
Package & Benefits
- Night Call
Average 1 in 4 night-call rota, with additional payments made in line with the company's Variable Pay Policy. - Overtime
Overtime calculated against your own hourly salaried rate:
Monday–Saturday: 1.5x hourly rate
Sundays & Bank Holidays: 2x hourly rate - Company Vehicle
Company van and fuel card provided, including pre-approved parking applications on the van. - Holiday
25 days' annual leave (January–December), plus the option to purchase an additional 5 days each year. - Pension
Aviva pension scheme:
Employee contribution: 5%
Employer contribution: 4% - Death in Service
Canada Life cover from day one, providing 3x base salary.
Why Apply?
This is an excellent opportunity for an experienced Lift Service Engineer looking for a dedicated Surrey route with an established lift business offering a strong overall package.You'll have the opportunity to manage your own portfolio while benefiting from paid overtime, additional night-call earnings, a company van and fuel card, generous holiday allowance and company pension.
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Service Engineer employer: James Grace
Join a dynamic and supportive team as an HGV Technician in Leicestershire, where your skills will be valued and nurtured. With a focus on employee growth, we offer training opportunities and a collaborative work culture that prioritises customer satisfaction and high-quality standards. Enjoy a competitive salary and the chance to mentor apprentices while working in a fast-paced environment that keeps you engaged and challenged.
