At a Glance
- Tasks: Manage bookings, greet customers, and handle paperwork in a busy vehicle workshop.
- Company: Leading commercial vehicle company in Coalville with a supportive team culture.
- Benefits: Free gym access, onsite parking, team activities, and training opportunities.
- Other info: Flexible shifts and overtime opportunities available.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Experience in a vehicle workshop, strong organisational skills, and computer literacy.
The predicted salary is between 26000 - 26000 £ per year.
Are you an experienced Vehicle Workshop Administrator looking for a new opportunity in Coalville, Leicestershire? Our client, a leading Commercial Vehicle company, is seeking a Permanent Workshop Administrator to join their team.
The Role
- Front of house duties including greeting customers, taking calls and answering email queries
- Booking Service and Inspections for both cars, motorbikes, light commercials and heavy goods vehicles
- Uploading booking requests and costs to fleet vehicle databases for approval
- Sending completion paperwork to customers and updating fleet databases
- Sending quotes to customers for work required and gaining approval for work to proceed
- Running the administration of the Car MOT Lane
- Updating customers with regular updates whilst their vehicles are onsite
- Completing bookings and taking payments
The Candidate
- Previous experience in a commercial vehicle or garage environment
- You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy goods vehicle workshops
- Polite and approachable manner for both phone and face-to-face bookings and also be computer literate
- Proficient in MS Word and Excel
- Must have strong organisational skills and an eye for detail
- Ability to work alone and as part of a team
- Experience of using 1Link and CV Link
Benefits
- Free onsite parking
- Free use of onsite gym
- Team building activities
- Additional holiday entitlement for time served
- Upskill and training opportunities
Working Hours
Working hours are to be covered between 07:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis. Overtime opportunities dependent on workloads.
Vehicle Workshop Administrator in Coalville employer: James Grace
Contact Detail:
James Grace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Workshop Administrator in Coalville
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, so put in the effort to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, check out our website for more opportunities!
We think you need these skills to ace Vehicle Workshop Administrator in Coalville
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in a commercial vehicle or garage environment. We want to see how your skills align with the role, so don’t hold back on sharing relevant examples!
Be Personable: Since this role involves front of house duties, it’s important to convey your polite and approachable manner. Use a friendly tone in your application to show us you’re the right fit for interacting with customers.
Get Organised: We love candidates who have strong organisational skills and an eye for detail. Make sure your application is well-structured and free from errors to demonstrate your attention to detail right from the start.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at James Grace
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle workshop administration. Familiarise yourself with terms like 1Link and CV Link, as well as the processes involved in booking services and inspections. This will show that you're not just interested in the role but also understand the industry.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Think about scenarios where you've had to manage multiple tasks or deal with difficult customers. Being able to share specific examples will demonstrate your experience and problem-solving skills.
✨Dress the Part
Even though it’s a workshop environment, first impressions matter! Dress smartly for your interview to convey professionalism. A neat appearance can help set the tone for a positive interaction with your potential employer.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.