At a Glance
- Tasks: Manage workflow and ensure efficiency in the light vehicle department.
- Company: Leading Commercial Vehicle company in Coalville, Leicestershire.
- Benefits: Permanent position with potential overtime opportunities.
- Other info: Fast-paced environment with a focus on customer satisfaction.
- Why this job: Join a dynamic team and enhance your skills in vehicle management.
- Qualifications: Experience in light vehicle mechanics and strong communication skills.
Are you an experienced LCV Workshop Controller looking for a new opportunity in Coalville, Leicestershire? Our client, a leading Commercial Vehicle company, is seeking a Permanent LCV Workshop Controller to join their team to manage the LCV (Light Commercial Vehicle) and van side of the office. The successful candidate will be responsible for streamlining the workflow of our light vehicle department, ensuring high standards of efficiency and customer satisfaction.
The Role
- Workflow Management: Booking in work, creating job cards, and managing the workload diary in collaboration with the workshop foreman.
- System Oversight: Updating the workshop management system with real-time job statuses and progress notes.
- Customer & Team Liaison: Acting as the primary point of contact for customers to provide updates and liaising directly with technicians to ensure smooth operations.
- Estimating & Authorisation: Thoroughly quoting jobs and obtaining formal customer authorisation before any work commences.
- Financial Accuracy: Typing up job cards upon completion, verifying parts usage, matching proformas to original quotes, and producing final proformas for payment.
The Candidate
- Technical Expertise: A solid understanding of light vehicle mechanics and servicing intervals.
- Attention to Detail: Meticulous approach to administrative tasks and checking parts/quotes.
- Communication: Excellent interpersonal skills and a 'can-do' attitude.
- Adaptability: A fast learner is required as we utilize a bespoke workshop computer system.
Working Hours
Working hours are to be covered between 08:00 to 18:00 Monday to Friday, Saturday 07:30 to 13:00 on a 1 in 2 basis. Overtime opportunities dependent on workloads.
LCV Workshop Controller in Coalville employer: James Grace
Contact Detail:
James Grace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LCV Workshop Controller in Coalville
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for LCV Workshop Controllers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve streamlined workflows or improved efficiency in previous roles. We want to see that 'can-do' attitude shine through!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Apply directly through our website for the best chance of landing that LCV Workshop Controller position. It shows initiative and gives us a chance to see your application in the best light. Let’s get you that job!
We think you need these skills to ace LCV Workshop Controller in Coalville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an LCV Workshop Controller. Use keywords from the job description to show that you understand what we're looking for and how your skills match up.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for light commercial vehicles and explain why you're the perfect fit for our team. Don't forget to mention your customer service skills and attention to detail!
Show Off Your Technical Skills: We want to see your technical expertise in action! Include specific examples of how you've managed workflows, updated systems, or liaised with customers in previous roles. This will help us see your hands-on experience.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you about this exciting opportunity!
How to prepare for a job interview at James Grace
✨Know Your Stuff
Make sure you brush up on your knowledge of light vehicle mechanics and servicing intervals. Being able to discuss technical details confidently will show that you’re the right fit for the role.
✨Master the Workflow
Familiarise yourself with workflow management processes, like booking in work and creating job cards. Be ready to explain how you would streamline operations and improve efficiency in the workshop.
✨Communicate Like a Pro
Since you'll be the main point of contact for customers, practice your communication skills. Think about how you would keep customers updated and liaise with technicians to ensure smooth operations.
✨Attention to Detail is Key
Prepare examples that showcase your meticulous approach to administrative tasks. Highlight your experience with verifying parts usage and ensuring financial accuracy, as these are crucial for the role.