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For Companies At a Glance
- Tasks: Provide exceptional customer service and support across various sectors.
- Company: Dynamic customer service company in Wrexham with a focus on client relationships.
- Benefits: Starting salary of £25,100, increasing to £25,600, plus mental health support and gym access.
- Why this job: Join a passionate team dedicated to making a difference in customer care.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25100 - 25600 £ per year.
A customer service company in Wrexham is looking for a Customer Service Representative to join their team. You will start with comprehensive training and handle various customer enquiries across multiple sectors.
The role offers a starting salary of £25,100, increasing to £25,600 after 6 months, plus benefits such as mental health support, annual leave, and gym access.
Join a dynamic team dedicated to exceptional service and client relationships.
Customer Care Specialist — Mental Health & Gym Benefits in Wrexham employer: James Grace Lettings
Contact Detail:
James Grace Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist — Mental Health & Gym Benefits in Wrexham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers, as this will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 3
Don’t forget to highlight your soft skills! Empathy, communication, and patience are key in customer care, so share examples from your past experiences that showcase these traits.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Care Specialist — Mental Health & Gym Benefits in Wrexham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping others, especially in the mental health and gym benefits space!
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience or skills that match what we’re looking for in a Customer Care Specialist. This helps us see why you’d be a great fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your writing is easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at James Grace Lettings
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and the specifics of the Customer Care Specialist role. Familiarise yourself with common customer service scenarios, especially those related to mental health and gym benefits, so you can demonstrate your knowledge and passion.
✨Show Empathy
As a Customer Care Specialist, empathy is key. Prepare examples from your past experiences where you successfully handled sensitive situations or provided exceptional support. This will show that you can connect with customers on a personal level, which is crucial in this role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training process, team dynamics, or how the company supports its employees' mental health. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your answers, the better you’ll perform during the actual interview.
