At a Glance
- Tasks: Lead and enhance investment operations, ensuring efficiency and compliance in a dynamic environment.
- Company: Reputable investment management firm with a focus on innovation and client service.
- Benefits: Competitive salary, bonus, excellent benefits, and hybrid working options.
- Other info: Opportunity for career growth and involvement in exciting operational change initiatives.
- Why this job: Make a real impact by improving operations and leading a talented team.
- Qualifications: Experience in financial services operations and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
London | Hybrid | 12 month FTC
An established and highly regarded investment management business is looking for an experienced Operations Manager to take ownership of its Client Operations function.
This is a key leadership position, responsible for ensuring the team operates efficiently, processes remain well controlled, clients receive a consistently high level of service, and operational improvements are identified and delivered.
The successful candidate will combine strong people leadership with operational expertise, process improvement and the ability to manage complex escalations in a regulated financial services environment.
The Role
Reporting into senior operational leadership, you’ll oversee teams responsible for investor onboarding and transaction operations, ensuring day-to-day activity is delivered accurately, efficiently and in line with regulatory and internal requirements.
You’ll act as a senior escalation point for complex issues, provide management information and operational insight to leadership, and play a leading role in continuous improvement, technology adoption and operational change.
This is an ideal opportunity for someone who enjoys being hands‑on, solving problems and making a tangible difference to how an operations function performs.
Key Responsibilities
- Lead and develop the Investment Operations team, driving performance, accountability and continuous improvement.
- Oversee day-to-day operational delivery, ensuring processes are efficient, well‑controlled and compliant.
- Own and enhance end-to-end operational processes, identifying opportunities to improve controls, accuracy and service.
- Act as the senior escalation point for complex operational issues, leading root‑cause analysis and resolution.
- Develop and monitor KPI dashboards and management information, using data to identify risks and capacity trends.
- Lead operational change initiatives, including system enhancements, process improvements and regulatory projects.
- Ensure operational readiness for new products, systems and process changes through effective planning and training.
- Champion the adoption of automation and AI tools to improve efficiency and reduce manual effort.
- Build strong relationships with internal teams, external partners and senior stakeholders across the business.
- Communicate operational performance, risks and improvement initiatives clearly to leadership.
- Maintain high standards of regulatory compliance and operational governance across the function.
- Support wider business initiatives and contribute to the ongoing evolution of the operations function.
About You
We are looking for an experienced operations professional who has worked within financial services, ideally across investment management, wealth management, or commercial lending.
Knowledge & Skills Required
- Significant experience within a commercial financial services operations environment.
- Proven experience managing and developing a team.
- A strong track record of owning and improving end-to-end operational processes.
- Experience working with operational data, KPIs and management information.
- Experience managing complex operational escalations and resolving issues under pressure.
- Experience contributing to or leading operational change and transformation projects.
- Good understanding of working within an FCA-regulated environment.
- Strong Salesforce experience is highly advantageous
- #J-18808-Ljbffr
Investment Operations Manager employer: JAMES GEORGE RECRUITMENT LIMITED
Join a dynamic and supportive team as a Proposal Review Analyst in a thriving organisation within the Asset Finance sector. Our company fosters a collaborative work culture that values employee growth, offering ample opportunities for professional development and advancement. Located in a vibrant area, we provide a stimulating environment where your contributions are recognised and rewarded, making it an excellent place to build a meaningful career.
Contact Details:
JAMES GEORGE RECRUITMENT LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Investment Operations Manager
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like JAMES GEORGE RECRUITMENT LIMITED.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like JAMES GEORGE RECRUITMENT LIMITED might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Investment Operations Manager
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at JAMES GEORGE RECRUITMENT LIMITED will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at JAMES GEORGE RECRUITMENT LIMITED. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give JAMES GEORGE RECRUITMENT LIMITED confidence in your short-term commitment to the role.
How to prepare for a job interview at JAMES GEORGE RECRUITMENT LIMITED
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with JAMES GEORGE RECRUITMENT LIMITED.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure JAMES GEORGE RECRUITMENT LIMITED that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
