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- Tasks: Lead the collections team and develop strategies to improve cash flow.
- Company: Join a dynamic financial services company focused on efficient operations.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make an impact by improving financial processes and client relationships.
- Qualifications: Experience in financial services and proficiency in accounting software required.
- Other info: Ideal for those passionate about financial management and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Collection Manager to oversee our collections department. The ideal candidate will possess strong analytical skills and a background in financial services, ensuring that our accounts receivable processes are efficient and effective. This role requires excellent communication abilities and a professional approach to managing client relationships while maintaining the integrity of our financial operations.
Duties
- Manage the collections team, providing guidance and support to ensure targets are met.
- Develop and implement collection strategies to improve cash flow and reduce outstanding debts.
- Analyse accounts receivable data to identify trends and areas for improvement.
- Utilise accounting software to track payments, manage accounts payable, and maintain accurate records.
- Conduct telemarketing efforts to follow up on overdue accounts while demonstrating excellent phone etiquette.
- Collaborate with other departments to resolve discrepancies and facilitate timely payments.
- Maintain detailed documentation of all collection activities, including data entry of communications and payment arrangements.
- Train team members on best practices in collections and customer service.
Requirements
- Proven experience in a similar role within financial services or a related field.
- Proficiency in accounting software is essential for tracking and managing financial data.
- Strong analytical skills with the ability to interpret financial information effectively.
- Excellent phone etiquette and communication skills, both verbal and written.
- Experience with telemarketing or direct customer engagement is highly desirable.
- Ability to work independently as well as part of a team, demonstrating strong organisational skills.
- Attention to detail with a commitment to maintaining accurate records.
We invite qualified candidates who are passionate about financial management and collections to apply for this exciting opportunity.
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Collections Manager employer: JAMES GEORGE RECRUITMENT LIMITED
Contact Detail:
JAMES GEORGE RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager
✨Tip Number 1
Familiarise yourself with the latest trends in collections management and financial services. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the financial services industry, especially those who work in collections. Attend relevant events or join online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved cash flow or reduced outstanding debts in previous roles. Having concrete achievements ready will set you apart from other candidates.
✨Tip Number 4
Practice your phone etiquette and communication skills. Since this role involves telemarketing and client engagement, being able to convey professionalism and clarity over the phone is crucial.
We think you need these skills to ace Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and collections management. Use specific examples that demonstrate your analytical skills and proficiency with accounting software.
Craft a Compelling Cover Letter: In your cover letter, express your passion for financial management and collections. Mention how your previous roles have prepared you for this position and include any relevant achievements that showcase your ability to improve cash flow and reduce debts.
Highlight Communication Skills: Since excellent communication is key for this role, emphasise your verbal and written communication skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships or conducted telemarketing efforts.
Showcase Team Leadership Experience: If you have experience managing a team, be sure to highlight this in your application. Discuss how you've provided guidance and support to your team members, and any strategies you've implemented to meet targets.
How to prepare for a job interview at JAMES GEORGE RECRUITMENT LIMITED
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used your analytical skills in previous roles. Highlight any experience you have with analysing accounts receivable data and how it led to improvements in cash flow or debt reduction.
✨Demonstrate Communication Proficiency
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to share instances where your communication skills helped resolve client issues or improved team collaboration.
✨Familiarise Yourself with Accounting Software
Make sure you know the accounting software mentioned in the job description. If possible, review its features and functionalities so you can confidently discuss how you’ve used similar tools in the past.
✨Prepare for Telemarketing Scenarios
Since telemarketing experience is desirable, think about how you would handle a call to follow up on overdue accounts. Practise your phone etiquette and be ready to role-play potential scenarios during the interview.
