Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the collections team and develop strategies to improve cash flow.
- Company: Join a dynamic financial services company focused on efficient operations.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make an impact in financial management while honing your analytical and communication skills.
- Qualifications: Experience in financial services and proficiency in accounting software are essential.
- Other info: Ideal for those passionate about collections and customer service.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are seeking a Collection Manager to oversee our collections department. The ideal candidate will possess strong analytical skills and a background in financial services, ensuring that our accounts receivable processes are efficient and effective. This role requires excellent communication abilities and a professional approach to managing client relationships while maintaining the integrity of our financial operations.
Duties
- Manage the collections team, providing guidance and support to ensure targets are met.
- Develop and implement collection strategies to improve cash flow and reduce outstanding debts.
- Analyse accounts receivable data to identify trends and areas for improvement.
- Utilise accounting software to track payments, manage accounts payable, and maintain accurate records.
- Conduct telemarketing efforts to follow up on overdue accounts while demonstrating excellent phone etiquette.
- Collaborate with other departments to resolve discrepancies and facilitate timely payments.
- Maintain detailed documentation of all collection activities, including data entry of communications and payment arrangements.
- Train team members on best practices in collections and customer service.
Requirements
- Proven experience in a similar role within financial services or a related field.
- Proficiency in accounting software is essential for tracking and managing financial data.
- Strong analytical skills with the ability to interpret financial information effectively.
- Excellent phone etiquette and communication skills, both verbal and written.
- Experience with telemarketing or direct customer engagement is highly desirable.
- Ability to work independently as well as part of a team, demonstrating strong organisational skills.
- Attention to detail with a commitment to maintaining accurate records.
We invite qualified candidates who are passionate about financial management and collections to apply for this exciting opportunity.
Collections Manager employer: JAMES GEORGE RECRUITMENT LIMITED
Contact Detail:
JAMES GEORGE RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager
✨Tip Number 1
Familiarise yourself with the latest trends in collections management and financial services. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the financial services industry, especially those who work in collections. Attend relevant events or join online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved cash flow or reduced outstanding debts in previous roles. Having concrete achievements ready will set you apart from other candidates.
✨Tip Number 4
Practice your phone etiquette and communication skills. Since this role involves telemarketing efforts, being able to convey professionalism and clarity over the phone is crucial for making a great impression.
We think you need these skills to ace Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services and collections management. Use specific examples that demonstrate your analytical skills and proficiency with accounting software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication abilities and professional approach. Mention your experience in managing teams and developing collection strategies, and explain why you are passionate about this role.
Highlight Relevant Skills: In your application, emphasise your strong analytical skills, attention to detail, and experience with telemarketing or customer engagement. These are key attributes for the Collections Manager position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at JAMES GEORGE RECRUITMENT LIMITED
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used your analytical skills in previous roles. Highlight any experience you have with interpreting financial data and how it led to improved processes or outcomes.
✨Demonstrate Communication Proficiency
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to share instances where your communication skills helped resolve issues or improve client relationships.
✨Familiarise Yourself with Accounting Software
Make sure you know the accounting software mentioned in the job description. If possible, review its features and functionalities so you can confidently discuss how you would use it to manage accounts receivable.
✨Prepare for Telemarketing Scenarios
Since telemarketing experience is desirable, think about how you would approach following up on overdue accounts. Prepare a brief script or outline of how you would handle a call, focusing on maintaining professionalism and courtesy.
