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- Tasks: Administer and support the ERP system while enhancing business processes.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Competitive salary, professional development, and a chance to make an impact.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Take ownership of a critical system and drive efficiency across the organisation.
- Qualifications: Experience with ERP systems and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Our Client is seeking an experienced IT Technician to take ownership of the day-to-day administration and support of their ERP system. Acting as a key link between IT and the wider business, this role focuses on system configuration, user support, and the continuous improvement of ERP processes. This is a hands-on administration and system ownership role and not a software development position.
Key responsibilities:
- ERP Administration & Support
- Reporting to IT Manager
- Act as the primary administrator for the Acumatica ERP system
- Manage user accounts, roles, permissions, and security settings
- Provide first- and second-line ERP support to users across the business
- Troubleshoot system issues and coordinate timely resolutions
- Maintain accurate system and process documentation
- Manage change control within the Acumatica ERP environment
- Configuration & Continuous Improvement
- Configure screens, workflows, reports, and dashboards
- Support minor enhancements and ongoing process improvements
- Assist with system testing and upgrades
- Support data imports and exports
- Collaboration & Stakeholder Management
- Work closely with internal departments to gather requirements
- Liaise with external Acumatica partners and suppliers
- Coordinate and communicate system changes effectively
Skills & Experience
Essential
- Proven experience administering or supporting an ERP system
- Strong understanding of business processes
- Excellent communication and problem-solving skills
Desirable
- Acumatica experience or certification
- ERP reporting experience
- Basic understanding of system integrations
This is a great opportunity to take ownership of a critical business system, influence how it is used across the organisation, and play a key role in driving efficiency and continuous improvement.
IT Technician in Braintree employer: JAMES GEORGE RECRUITMENT LIMITED
Contact Detail:
JAMES GEORGE RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Braintree
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance projects that involve ERP systems. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on common ERP-related questions. Think about how you've handled user support or system troubleshooting in the past, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the IT Technician role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace IT Technician in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems, especially if you've worked with Acumatica. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Technician role. Share specific examples of how you've improved processes or supported users in the past – we love a good story!
Show Off Your Problem-Solving Skills: In your application, highlight instances where you've successfully troubleshot system issues or managed user support. We’re looking for someone who can think on their feet and resolve problems efficiently, so make sure to include those experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at JAMES GEORGE RECRUITMENT LIMITED
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially Acumatica. Be ready to discuss your previous experiences with ERP administration and how you've tackled user support issues. This will show that you're not just familiar with the system but can also handle it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about specific challenges you faced while managing user accounts or troubleshooting system problems. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Communicate Clearly and Confidently
Since this role involves liaising with various departments, practice explaining complex technical concepts in simple terms. Good communication is key, so be ready to showcase your ability to bridge the gap between IT and other business areas.
✨Highlight Continuous Improvement Initiatives
Be prepared to discuss any past experiences where you've contributed to process improvements or system enhancements. Share specific examples of how your actions led to increased efficiency or better user satisfaction, as this aligns perfectly with the role's focus on continuous improvement.