Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and coordinate vehicle servicing efficiently.
- Company: Join a leading automotive dealership network with a focus on growth.
- Benefits: Guaranteed earnings, commissions, discounts, and paid parental leave.
- Why this job: Be part of a fun, fast-paced environment while building a meaningful career.
- Qualifications: Strong communication skills and a passion for customer care are essential.
- Other info: Ongoing training and mentoring to support your personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Join one of the largest automotive dealership networks. Access hundreds of discounts using our exclusive reward platform. Guaranteed weekly base earnings plus healthy commissions and a car on offer.
We are now recruiting for a Service Advisor to join the team at Audi Southport.
About the opportunity:
This position is responsible for delivering exceptional customer service and ensuring the efficient coordination of vehicle servicing. The successful candidate will undertake the below:
- Providing the ultimate customer service experience to our clients face to face
- Building and maintaining positive customer and employee relationships
- Maintaining regular contact with our customers to provide updates
- Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised
- Handling customer concerns and complaints with prompt solution based outcomes
- Offering accurate estimates for customers requiring additional work or repairs
- Ongoing training and development. If you have the desire to grow we will get you there
About you:
To succeed in this role, you will bring a genuine focus on customer care, strong communication skills, and the confidence to make decisions while keeping things moving in a busy environment. You will demonstrate:
- Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing roles
- Excellent customer service with well-developed verbal and written communication skills
- A proactive person who presents professionally
- Experience in a department where KPIs are used
- Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential
- Ability to sell additional work as required
- Someone who can work autonomously but thrives when part of a team
- Love a fast paced, yet fun environment
Benefits:
This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:
- Embrace development and mentoring from your team, fostering personal and professional growth!
- Access hundreds of discounts using our exclusive reward platform
- Join a company that continues to grow and expand in the Auto industry
- Paid parental leave to support you and your family
Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
Service Advisor Audi Southport QLD employer: James Frizelle's Automotive Group
Contact Detail:
James Frizelle's Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Audi Southport QLD
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Service Advisor role.
✨Tip Number 2
Prepare for the interview by researching Audi Southport and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team and contributing to their success.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve handled complaints or provided exceptional service. Be ready to share these experiences during your interview to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor Audi Southport QLD
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Advisor role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in joining our team!
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to showcase your verbal and written skills – we want to see how you can connect with customers and colleagues alike!
Be Proactive and Positive: We love a proactive attitude! In your application, share examples of how you've tackled challenges or improved customer experiences in the past. A positive outlook goes a long way in a fast-paced environment like ours.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at James Frizelle's Automotive Group
✨Know Your Stuff
Before the interview, make sure you research Audi Southport and understand their values and services. Familiarise yourself with common customer service scenarios in the automotive industry, as this will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Communication Skills
Since strong communication is key for a Service Advisor, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer concerns or complaints in the past, as this will show your ability to maintain positive relationships.
✨Be Proactive and Positive
During the interview, convey your proactive attitude. Share instances where you took the initiative to solve problems or improve processes. A positive mindset can set you apart, especially in a fast-paced environment like this one.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and company culture. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.