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- Tasks: Deliver exceptional customer service and coordinate vehicle servicing efficiently.
- Company: Join a leading automotive dealership network with a focus on growth.
- Benefits: Guaranteed base pay, commissions, discounts, and paid parental leave.
- Why this job: Build meaningful relationships while thriving in a fast-paced, fun environment.
- Qualifications: Strong communication skills and a proactive approach to customer care.
- Other info: Ongoing training and development opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Join one of the largest automotive dealership networks. Access hundreds of discounts using our exclusive reward platform. Guaranteed weekly base earnings plus healthy commissions and a car on offer.
We are now recruiting for a Service Advisor to join the team at Audi Southport.
About the opportunity:
- This position is responsible for delivering exceptional customer service and ensuring the efficient coordination of vehicle servicing.
- The successful candidate will undertake the below:
- Providing the ultimate customer service experience to our clients face to face.
- Building and maintaining positive customer and employee relationships.
- Maintaining regular contact with our customers to provide updates.
- Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised.
- Handling customer concerns and complaints with prompt solution based outcomes.
- Offering accurate estimates for customers requiring additional work or repairs.
- Ongoing training and development. If you have the desire to grow we will get you there.
About you:
- To succeed in this role, you will bring a genuine focus on customer care, strong communication skills, and the confidence to make decisions while keeping things moving in a busy environment.
- You will demonstrate:
- Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing roles.
- Excellent customer service with well-developed verbal and written communication skills.
- A proactive person who presents professionally.
- Experience in a department where KPIs are used.
- Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential.
- Ability to sell additional work as required.
- Someone who can work autonomously but thrives when part of a team.
- Love a fast paced, yet fun environment.
Benefits:
- This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career.
- Other benefits include:
- Embrace development and mentoring from your team, fostering personal and professional growth!
- Access hundreds of discounts using our exclusive reward platform.
- Join a company that continues to grow and expand in the Auto industry.
- Paid parental leave to support you and your family.
Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
Audi Service Advisor: Base Pay, Commission & Car in Southport employer: James Frizelle's Automotive Group
Contact Detail:
James Frizelle's Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audi Service Advisor: Base Pay, Commission & Car in Southport
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the automotive industry. You never know who might have a lead on that perfect Service Advisor role at Audi Southport.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Show off your customer service skills and how you handle complaints – it’s all about making a great impression!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our fantastic team at Frizelle Sunshine Automotive!
We think you need these skills to ace Audi Service Advisor: Base Pay, Commission & Car in Southport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Advisor role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to showcase your verbal and written skills – it’s a great way to demonstrate your fit for the job!
Be Proactive: We love candidates who take initiative! If you have examples of how you've gone above and beyond in previous roles, share those stories in your application. It’ll help us see your proactive nature and customer care focus.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people quickly and helps us keep track of all applicants efficiently!
How to prepare for a job interview at James Frizelle's Automotive Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor inside out. Familiarise yourself with Audi's services and customer care standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully handled customer concerns or built strong relationships. This will demonstrate your ability to connect with clients effectively.
✨Be Proactive and Solution-Oriented
During the interview, highlight your proactive approach to problem-solving. Share specific instances where you took the initiative to resolve issues or improve processes. This will show that you can handle the fast-paced environment and keep things moving smoothly.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it keeps the conversation engaging!