Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and coordinate vehicle servicing efficiently.
- Company: Join a leading automotive dealership network with a focus on growth.
- Benefits: Guaranteed base pay, commissions, discounts, and paid parental leave.
- Why this job: Build a meaningful career in a fast-paced, fun environment with growth opportunities.
- Qualifications: Strong communication skills and a genuine focus on customer care.
- Other info: Ongoing training and mentoring to support your personal and professional development.
The predicted salary is between 30000 - 40000 £ per year.
Join one of the largest automotive dealership networks. Access hundreds of discounts using our exclusive reward platform. Guaranteed weekly base earnings plus healthy commissions and a car on offer.
We are now recruiting for a Service Advisor to join the team at Audi Southport.
About the opportunity:
This position is responsible for delivering exceptional customer service and ensuring the efficient coordination of vehicle servicing. The successful candidate will undertake the below:
- Providing the ultimate customer service experience to our clients face to face
- Building and maintaining positive customer and employee relationships
- Maintaining regular contact with our customers to provide updates
- Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised
- Handling customer concerns and complaints with prompt solution based outcomes
- Offering accurate estimates for customers requiring additional work or repairs
- Ongoing training and development. If you have the desire to grow we will get you there
About you:
To succeed in this role, you’ll bring a genuine focus on customer care, strong communication skills, and the confidence to make decisions while keeping things moving in a busy environment. You will demonstrate:
- Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing roles
- Excellent customer service with well-developed verbal and written communication skills
- A proactive person who presents professionally
- Experience in a department where KPIs are used
- Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential
- Ability to sell additional work as required
- Someone who can work autonomously but thrives when part of a team
- Love a fast paced, yet fun environment
Benefits:
This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:
- Embrace development and mentoring from your team, fostering personal and professional growth!
- Access hundreds of discounts using our exclusive reward platform
- Join a company that continues to grow and expand in the Auto industry
- Paid parental leave to support you and your family
Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
Audi Service Advisor: Base Pay, Commission & Car employer: James Frizelle's Automotive Group
Contact Detail:
James Frizelle's Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audi Service Advisor: Base Pay, Commission & Car
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Service Advisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or attend job fairs, be ready to talk about your experience and how it aligns with delivering exceptional customer service. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Service Advisor role!
We think you need these skills to ace Audi Service Advisor: Base Pay, Commission & Car
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid fluff and focus on what makes you a great fit for the Service Advisor role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company while you’re at it!
How to prepare for a job interview at James Frizelle's Automotive Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor and the specific responsibilities mentioned in the job description. Familiarise yourself with Audi's values and customer service standards, as this will help you demonstrate your alignment with their expectations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you resolved complaints or built strong relationships with clients. This will show that you have the right mindset for delivering the ultimate customer experience.
✨Communicate Clearly
During the interview, focus on your communication skills. Practice articulating your thoughts clearly and confidently. Remember, as a Service Advisor, you'll need to communicate effectively with both customers and internal teams, so showcasing this ability is crucial.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.