Trainee Customer Service Administrator

Be the first point of contact for any customer queries, questions or concerns, both over the phone, webchat and via email

• Manage administration tasks effectively

• Work closely with other departments across the organization

• Ensure a high level of customer service and communication is maintained with clients at all times

• Update and maintain internal systems and databases

• Manage diaries

• Build and maintain relationships with other colleagues across the business

Key Experience:

• Excellent opportunity for someone to join a successful business in their first office-based role

This is the ideal role for someone to get their foot in the door of a successful business as your first job as a Trainee Customer Service Administrator, whether you have recently finished and left education, are working in Retail or Hospitality and are looking for your first office-based role, or someone with previous customer service and administration experience looking for a new challenge., Excellent communication and customer service skills, both face to face and over the phone

• Previous experience in a customer-service related role such as Hospitality or Retail

• Previous administration experience is advantageous

• Computer literate, able to learn and pick up new systems fast

• Able to work both independently and as part of a team

• Great attitude and willingness to learn

This is an excellent opportunity for someone to join a thriving business as a Trainee Customer Service Administrator.

This is a great chance for someone looking for their first role in an office environment where you will learn from a team around you and have the opportunity to progress in the future, or someone with previous experience looking for a new challenge in a market-leading business.