At a Glance
- Tasks: Be the go-to person for clients, managing communication and relationships with ease.
- Company: Join a leading business in a dynamic growth phase.
- Benefits: Full-time role with opportunities for career advancement and skill development.
- Other info: Fast-paced environment where no two days are the same!
- Why this job: Make a real difference by ensuring client satisfaction and smooth operations.
- Qualifications: 2+ years in customer service or coordination, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a leading business in their sector is seeking a Client Coordinator to join them on a full-time, permanent basis. Due to an exciting period of growth, our client is looking for an organized, diligent and customer-focused Client Coordinator to join their team, where you will be a focal point of communication between clients and third parties, ensuring relationships are maintained whilst being the first point of contact for any questions, queries or concerns.
The ideal candidate will have a minimum of 2 years experience in a Coordinator / Customer Service role where you are confident liaising with customers in a busy and varied environment.
Key Responsibilities:- Build a strong relationship with clients and third parties
- Maintain accurate schedules, ensuring all updates are immediately rectified at all times
- Ensure regular communication is maintained with clients
- Confident working in a fast-paced environment maintaining high levels of accuracy and compliance at all times
- Recognize, report and flag any issues or concerns immediately
- Manage internal CRM systems with accuracy and attention to detail at all times
- Work in an ever-changing environment, reacting to issues in a proactive manner
- Minimum of 2 years experience working in a customer-focused, Coordinator / Customer Service role
- Confident acting as the first point of contact both over the phone and via email
Client Coordinator in Kent employer: James Frank Associates
Join a dynamic and growing team as a Client Coordinator, where your organisational skills and customer focus will be valued in a supportive work culture. Our client offers excellent employee growth opportunities, competitive benefits, and a collaborative environment that encourages innovation and teamwork. Located in a vibrant area, this role provides the chance to make meaningful connections with clients while contributing to the company's success.
