James Frank Associates is seeking an IT Support Engineer in the United Kingdom. The role involves acting as the first point of contact for clients, handling 1st line tickets, and delivering desktop, networking, and infrastructure support.
You will work with Active Directory, Windows, and Microsoft 365, ensuring high service levels and effective client liaison. The ideal candidate has at least 1 year in IT support, strong communication skills, and access to a vehicle to support client site
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IT Support Engineer (1st Line) – MSP Growth Path employer: James Frank Associates
Join a dynamic and rapidly growing IT Service Provider that values enthusiasm and dedication in its team members. With a strong focus on employee development, you will have the opportunity to learn from experienced 2nd and 3rd Line Engineers while providing top-notch support to a diverse range of clients. The company fosters a collaborative work culture, ensuring that every team member feels valued and empowered to contribute to their success.
