James Frank Associates is recruiting an IT Support Engineer to join a client in the United Kingdom on a full-time basis. You\'ll provide 1st Line support to a range of clients and users, resolving tickets within SLAs and assisting with hardware and software installations.
The ideal candidate has at least 1 year of IT support experience (preferably MSP) and a proactive, customer-focused approach. You should own a vehicle for site visits and be eager to learn from senior engineers.
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Growth IT Support Engineer – 1st Line, MSP employer: James Frank Associates
Join a dynamic and rapidly growing IT Service Provider that values enthusiasm and dedication in its team members. With a strong focus on employee development, you will have the opportunity to learn from experienced 2nd and 3rd Line Engineers while providing top-notch support to a diverse range of clients. The company fosters a collaborative work culture, ensuring that every team member feels valued and empowered to contribute to their success.
