At a Glance
- Tasks: Be the go-to person for clients, managing communication and relationships with ease.
- Company: Join a leading business in a thriving sector with a supportive team.
- Benefits: Full-time permanent role with opportunities for growth and development.
- Other info: Fast-paced role with a focus on accuracy and proactive problem-solving.
- Why this job: Make a real difference by providing top-notch customer service in a dynamic environment.
- Qualifications: 2 years' experience in customer service or coordination, excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a leading business in their sector is seeking a Client Coordinator to join them on a full-time, permanent basis. Due to an exciting period of growth, our client is looking for an organized, diligent and customer-focused Client Coordinator to join their team, where you will be a focal point of communication between clients and third parties, ensuring relationships are maintained whilst being the first point of contact for any questions, queries or concerns.
The ideal candidate will have a minimum of 2 years' experience in a Coordinator / Customer Service role where you are confident liaising with customers in a busy and varied environment.
Key Responsibilities
- Build a strong relationship with clients and third parties
- Maintain accurate schedules, ensuring all updates are immediately rectified at all times
- Ensure regular communication is maintained with clients
- Confident working in a fast-paced environment maintaining high levels of accuracy and compliance at all times
- Recognize, report and flag any issues or concerns immediately
- Manage internal CRM systems with accuracy and attention to detail at all times
- Work in an ever-changing environment, reacting to issues in a proactive manner
Key Experience
- Minimum of 2 years' experience working in a customer-focused, Coordinator / Customer Service role
- Confident acting as the first point of contact both over the phone and via email, able to work both independently and as part of a wider team
- Excellent communicator, both written and verbal
- Strong organization and time-management ability
- Excellent decision-making skills
This is an excellent opportunity for an organized, diligent and switched-on Client Coordinator with strong customer service experience to join a thriving business who are leaders in their field. You will be working with a knowledgeable team, working closely with clients and other departments across the business to provide the highest level of customer care.
Client Coordinator employer: James Frank Associates
Join a dynamic and rapidly growing IT company that values innovation and teamwork, where as a 2nd Line Engineer, you will play a crucial role in delivering exceptional technical support to a diverse client base. With a strong emphasis on employee development, you will have access to ongoing training and career advancement opportunities, all within a supportive work culture that prioritises collaboration and excellence. Located in a vibrant area, the company offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an excellent employer for those seeking meaningful and rewarding employment.
