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For Companies At a Glance
- Tasks: Provide top-notch customer service and administrative support while managing client queries.
- Company: Join a leading business in the Financial Services industry known for its growth and stability.
- Benefits: Enjoy a full-time, permanent position with opportunities for professional development.
- Why this job: Be part of a dynamic team where your attention to detail makes a real impact.
- Qualifications: 6 months of experience in administration or customer service is preferred; all backgrounds welcome.
- Other info: Ideal for those looking to kickstart their career in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a leading business in the Financial Services industry is seeking a Client Administrator to join them on a full-time, permanent basis. Due to growth our client is looking for a Client Administrator to join their team on a permanent basis, where you will be required to be the first point of contact for clients, colleagues and third parties, providing a high level of customer service support whilst completing administrative duties with a high level of accuracy and attention to detail at all times. The ideal candidate will have a minimum of 1 years’ office experience in a customer service or administration role, and will be keen to forge a career in the Financial Services / Mortgage industry. You will also benefit from support from the employer towards professional qualifications. Key Responsibilities: – Build and maintain relationships within the business and with a broad range of clients – Act as the first point of contact for clients, providing a high level of support at all times – Liaise with different teams within the business, providing a high level of administrative support where necessary – Update and maintain internal systems and databases with a high level of accuracy and attention to detail at all times – Work towards standards and regulations at all times – Manage internal diary systems and calendars – Complete administration duties where necessary – Confident answering any client questions and queries Key Experience: – A minimum of 1 years’ experience in an office environment, providing a high level of customer service and administration support – Excellent communicator, confident liaising with colleagues, clients and third parties of all levels – Able to work both independently and as part of a team – Be happy to work towards professional qualifications – Genuine interest in the Mortgage / Financial Services industry with a keenness to progress – Able to work with a high level of accuracy and attention to detail at all times This is an excellent opportunity for a Client Administrator to join a thriving business who are leaders in their field. You will benefit from full training and support and funding towards professional qualifications. CVs are being reviewed, so please apply now for immediate consideration
Client Administrator employer: James Frank Associates
Contact Detail:
James Frank Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator
✨Tip Number 1
Familiarize yourself with the Financial Services industry, especially focusing on areas like Insurance, Mortgages, and Property. Understanding the terminology and processes in these sectors will help you stand out during interviews.
✨Tip Number 2
Highlight your customer service skills by preparing specific examples of how you've successfully managed client queries in previous roles. This will demonstrate your ability to provide high levels of service, which is crucial for the Client Administrator position.
✨Tip Number 3
Practice your communication skills, both verbal and written. As a Client Administrator, you'll be the first point of contact for clients, so being able to convey information clearly and professionally is key.
✨Tip Number 4
Showcase your organizational skills by discussing how you manage multiple tasks and deadlines. Being able to prioritize effectively will be essential in this role, so prepare to share relevant experiences.
We think you need these skills to ace Client Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasize any roles where you provided high levels of service, especially in the Financial Services sector.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and ability to manage multiple tasks. Mention specific examples from your previous roles that demonstrate your customer service skills and administrative capabilities.
Highlight Relevant Skills: In your application, focus on skills such as relationship building, communication, and time management. These are crucial for the Client Administrator role and should be evident in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at James Frank Associates
✨Showcase Your Customer Service Skills
Since the role requires a high level of customer service, be prepared to share specific examples from your previous experience where you successfully handled client queries or resolved issues. Highlight your ability to build and maintain relationships.
✨Demonstrate Attention to Detail
Accuracy is crucial in this position. During the interview, mention instances where your attention to detail made a significant difference in your work. This could include managing documents, completing application forms, or ensuring timelines were met.
✨Familiarize Yourself with the Financial Services Sector
If you have experience in the Insurance, Mortgage, Property, or Financial Services sectors, make sure to discuss it. If not, do some research on these industries to show your interest and understanding of the field during the interview.
✨Prepare for Team Collaboration Questions
As the role involves liaising with different departments, be ready to discuss how you have effectively collaborated with others in past roles. Think of examples that demonstrate your communication skills and ability to work as part of a team.
