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- Tasks: Support Partners with billing, collections, and client engagement in a dynamic law firm.
- Company: Leading US Law Firm known for its growth and professional environment.
- Benefits: Permanent position with competitive salary and opportunities for career advancement.
- Why this job: Join a thriving team and make a real impact in client relations and finance.
- Qualifications: 1-2 years of billing experience, strong Excel skills, and excellent customer service.
- Other info: Exciting opportunity for growth in a supportive and collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading US Law Firm is seeking a Client Engagement Coordinator to join their team on a full-time, permanent basis. Due to growth our client is looking for a professional with Finance / Billing experience to join them on a permanent basis, supporting Partners in Client and matter opening conflicts, AML checks, billing and collections.
The ideal candidate will have a minimum of 1-2 years experience in Billing, ideally using Autlich but this is not essential, and will have a high level of Excel ability whilst being able to liaise with clients directly.
Key Responsibilities- Preparing bills within accordance to the firm’s billing policies and UK VAT legislations
- Processing any billing changes where necessary
- Escalating any complex finance issues to the Supervisor when necessary
- Uploading any ebills to the internal system
- Ensuring all engagement letters are sent to clients on time and correctly
- Act as the first point of contact for clients with any queries, questions or concerns
- Providing AR and WIP updates
- Chasing and supporting with collections
- Minimum of 1-2 years experience in a Billing and Collections role, ideally within a Law firm environment
- Strong Excel ability
- Use of Aderant would be advantageous, although not essential
- High level of accuracy and attention to detail at all times
- Confident liaising directly with clients and Partners ensuring a high level of customer service at all times
This is an exceptional opportunity for a knowledgeable, professional and enthusiastic candidate with good Billing experience to join a leading, thriving firm at an exciting time. CVs are being reviewed, so please apply now for immediate consideration.
Client Engagement Coordinator in City of London employer: James Frank Associates
Contact Detail:
James Frank Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and finance sectors. You never know who might have a lead on that perfect Client Engagement Coordinator role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and client engagement. We suggest role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Show off your Excel skills! If you’ve got any projects or examples where you’ve used Excel effectively, be ready to discuss them. It’s a key requirement for this role, so let’s make sure they see your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for enthusiastic candidates like you to join our team!
We think you need these skills to ace Client Engagement Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Finance/Billing experience and any relevant software knowledge, like Excel or Aderant, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Client Engagement Coordinator role. Share specific examples of your past experiences that align with the responsibilities listed.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send – we love candidates who pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at James Frank Associates
✨Know Your Numbers
Brush up on your finance and billing knowledge, especially if you've worked with systems like Autlich or Aderant. Be ready to discuss your experience with billing processes and how you’ve handled complex finance issues in the past.
✨Excel Like a Pro
Since strong Excel skills are crucial for this role, make sure you can confidently talk about your proficiency. Prepare to share specific examples of how you've used Excel in previous roles, whether it’s for data analysis or creating reports.
✨Client Communication is Key
As the first point of contact for clients, you’ll need to demonstrate your communication skills. Think of scenarios where you’ve successfully resolved client queries or concerns, and be ready to explain how you maintain a high level of customer service.
✨Attention to Detail Matters
This role requires a high level of accuracy, so prepare to discuss how you ensure precision in your work. Bring examples of how you’ve caught errors or improved processes in your previous positions to showcase your attention to detail.
