Reception and Facilities Manager

Permanent position (Part-time, 20 hours per week) Barrow-in-Furness, Cumbria

The Role: As our Reception and Facilities Manager, you will be the main point of contact for front of house, facilities, and health and safety requirements at the Barrow Head Office. You will also provide flexible site support for our Bamber Bridge and London locations, as required. As part of Shared Service Centre (SSC) support, you may be required to assist the Finance team by raising purchase orders and logging invoices. In addition, you will also manage the Barrow site cleaning team.

Key Duties and Responsibilities:

• Work closely with the other Reception & Facilities Manager, using clear lines of communication to ensure all relevant information is shared during handover, and that there is sufficient cover of the reception.
• Work closely with the Group Cost-base Manager & Head of Finance to ensure that costs for the facilities are kept within budget.
• Provide a punctual, polite, welcoming, and informative reception service to all visitors, clients, and employees including providing safety briefings to visitors and maintaining visitors log/issuing visitor passes.
• Ensure the reception area is always clean and presentable.
• Facilitate internal and external meetings, liaising with employees on requirements, including booking of meeting rooms & organising refreshments, ensuring all dietary requirements are catered to.
• Open and distribute all incoming mail.
• Answer internal and external switchboard calls, deal with queries, and direct as appropriate.
• Process outgoing mail daily including recorded and special deliveries.
• Deal with incoming and outgoing courier shipments.
• Organise transport for visitors including the exec team, which may require liaising with the Executive Assistants & PAs.
• Issue Barrow office parking passes and maintain parking pass records and visitor parking permit booking calendar.
• Instruct appropriate contractors to attend the office to undertake any work required to address building issues or faults and act as the main point of contact for the contractors, supervise their attendance, and facilitate payment of their invoices.
• Collate stationery orders and process and proof and order business cards.
• Ensure meeting rooms and reception area are presentable each day.
• Maintain register of security fob holders and issue to new starters.
• Access to/display of HSE policies for Barrow including HSE Law poster.
• Maintain details of First Aiders and Fire Marshalls and have responsibility for the site Fire and First Aid Risk Assessments.
• Act as Fire Warden in the event of evacuation.
• Ensure evacuation plans are displayed, including details of the muster point.
• Maintain records of fire detection, testing, and emergency evacuation drills.
• Organise First Aid/Fire warden training courses and complete yearly risk assessments for the building.
• Ensure all services for the building are up to date, including but not limited to air con, PAT testing, and lift servicing.

In addition:

• Monitor the facilities email inbox and respond to any queries in a timely and professional manner.
• Be the point of contact for H&S and alarm system queries.
• Raise required facilities purchase orders on WAP for stationery, office refreshments, cleaning supplies, and other ad hoc items, ensuring you stay within budget.
• Provide support to finance.
• Manage facilities cleaners and ensure they have the correct supplies & equipment to fulfil their duties.
• Ensure clear communication and engagement.
• Work with the business on net zero site initiatives.
• Support the running of the Bamber Bridge and London sites to run smoothly by ordering refreshments, checking H&S needs such as PAT testing and first aid training, and repairs and maintenance for the sites.
• Support in other areas on an ad hoc basis, as required.

What we’re looking for:

• A flexible approach, combined with attention to detail and an excellent work ethic.
• Good communication and organisational skills.
• A good team player and able to work on own initiative.

Key skills, knowledge and experience:

• Experience of working in a similar role would be ideal.
• Good IT skills, including but not limited to Word and Outlook.
• Ideally, prior experience of raising purchase orders and logging invoices.

Why join us?

• Competitive benefits tailored to the division.
• Opportunities for career growth and visibility across the organisation.
• A supportive, inclusive culture that values your ideas and contributions.
• Work that truly makes a difference in safety, innovation, and global capability.

James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world’s most challenging environments. We operate across Energy, Defence, and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers’ assets.

If this sounds like the ideal next step in your career, then click ‘apply’ now!

Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment.

James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.