At a Glance
- Tasks: Manage and coordinate product deliveries, ensuring timely fulfilment and smooth operations.
- Company: Join James Fisher, a global leader in engineering services with over 50 years of experience.
- Benefits: Enjoy competitive benefits, career growth opportunities, and a supportive, inclusive culture.
- Other info: Be part of a diverse workforce that values your ideas and contributions.
- Why this job: Make a real impact in logistics while working with a dynamic team.
- Qualifications: Strong organisational skills and experience in logistics or delivery operations preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Delivery Coordinator is responsible for managing and overseeing the scheduling, tracking, and coordination of product deliveries to ensure timely and accurate fulfilment. This role serves as the primary point of contact between the sales team, customers, and delivery partners, ensuring a smooth and efficient delivery process.
Key Duties and Responsibilities:
- Coordinate and schedule delivery operations in alignment with customer orders and business needs.
- Utilise Purchase Orders for logistics, products and service-based operations.
- Using nominated 3rd party travel management company, organise travel for technicians as required.
- Communicate with internal departments (warehouse, sales, procurement) to confirm product availability and delivery timelines.
- Manage certification for products as required.
- Monitor delivery progress and proactively address any delays or issues.
- Track shipments and update delivery status in the system.
- Maintain accurate delivery documentation, including invoices, delivery notes, and proof of delivery.
- Resolve delivery-related inquiries and complaints professionally and efficiently.
- Ensure compliance with transportation and safety regulations.
- Collaborate with third-party carriers or drivers to ensure proper execution of deliveries.
- Generate daily, weekly, and monthly reports on delivery performance metrics.
- Continuously seek ways to improve delivery processes and customer satisfaction.
Who are we looking for?
- Excellent organisational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
Key skills, knowledge and experience:
- High school diploma or equivalent or a bachelor’s degree in logistics, business administration, or related field is a plus.
- Proven experience in logistics, transportation coordination, or delivery operations.
- Proficient in logistics software, Microsoft Office Suite (Excel, Word), and tracking systems.
- Familiarity with local geography and transportation regulations is advantageous.
Why join us?
- Competitive benefits tailored to the division.
- Opportunities for career growth and visibility across the organisation.
- A supportive, inclusive culture that values your ideas and contributions.
- Work that truly makes a difference in safety, innovation, and global capability.
About Us:
James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world’s most challenging environments. We operate across Energy, Defence, and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers’ assets.
James Fisher Fendercare is the leading provider of ship-to-ship transfers of oil and liquefied natural gas and as a global marine products provider, enabling the safe, compliant transfer of liquid cargo between vessels in offshore, nearshore or port-based locations.
If this sounds like the ideal next step in your career, then click ‘apply’ now!
Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment.
James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.
Delivery Coordinator in Norwich employer: James Fisher and Sons
At James Fisher, we pride ourselves on being an excellent employer, offering a competitive benefits package and ample opportunities for career growth within our supportive and inclusive culture. Located in Seething, Norfolk, our team thrives on collaboration and innovation, ensuring that every employee's ideas and contributions are valued, while working on impactful projects in the energy and maritime sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Coordinator in Norwich
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like James Fisher and Sons and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at James Fisher and Sons!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like James Fisher and Sons keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Delivery Coordinator in Norwich
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to James Fisher and Sons:This is your chance to really connect with the team at James Fisher and Sons. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at James Fisher and Sons
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with James Fisher and Sons.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show James Fisher and Sons that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at James Fisher and Sons. Show them you’re not just focused on the day-to-day but also have a strategic mindset!