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For Companies At a Glance
- Tasks: Manage customer relationships and ensure timely deliveries while leading a dynamic team.
- Company: Leading underwater capability provider with a focus on innovation.
- Benefits: 12-month fixed-term contract with opportunities for growth in a vibrant environment.
- Why this job: Join a team dedicated to customer satisfaction and operational excellence.
- Qualifications: Experience in customer service and logistics compliance is essential.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A leading underwater capability provider is seeking a Customer Services Manager in Westhill, Aberdeen for a 12-month fixed-term contract. The role involves managing customer relationships, ensuring timely deliveries, and overseeing a team to maintain operational effectiveness.
Ideal candidates will have experience in customer service and logistics compliance. This position offers a unique opportunity to work within a dynamic environment focused on innovation and customer satisfaction.
Customer Services & Logistics Lead in Westhill employer: James Fisher and Sons plc
Contact Detail:
James Fisher and Sons plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services & Logistics Lead in Westhill
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer services and logistics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and logistics. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Customer Services & Logistics Lead in Westhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and logistics compliance. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer satisfaction and how you can contribute to our dynamic environment. Keep it engaging and personal!
Showcase Your Team Management Skills: Since this role involves overseeing a team, make sure to mention any leadership experiences you have. We love to see examples of how you've motivated others and maintained operational effectiveness.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at James Fisher and Sons plc
✨Know Your Customer Service Basics
Brush up on your customer service principles and logistics compliance. Be ready to discuss how you've handled customer relationships in the past, especially in challenging situations. This will show that you understand the core of the role.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully led a team before. Highlight any strategies you've used to maintain operational effectiveness and ensure timely deliveries. This will demonstrate your leadership capabilities and fit for the role.
✨Research the Company’s Innovations
Dive into what makes this underwater capability provider unique. Familiarise yourself with their recent projects or innovations. This knowledge will not only impress but also help you align your answers with their values and goals.
✨Prepare Questions That Matter
Think of insightful questions to ask at the end of your interview. Inquire about their approach to customer satisfaction or how they handle logistics challenges. This shows your genuine interest in the role and the company.
